As a Senior Manager, you will lead a team responsible for the development, operation, and improvement of large-scale RDMA network fabrics and supporting systems. This role requires deep networking expertise, especially in RDMA/RoCE, Clos fabrics, congestion control, telemetry, and performance troubleshooting, combined with software engineering experience. You will help build and improve tools, automation, monitoring, and operational systems that make these fabrics more reliable, observable, and efficient at global cloud scale.
You will work closely with Network Availability, Network Automation, Network Monitoring, GNOC, hardware engineering, and service teams to resolve complex customer escalations, improve operational readiness, and drive engineering programs that increase performance and availability. The ideal candidate brings both hands-on technical depth and strong people leadership, with experience managing engineers who operate and build software for large-scale distributed infrastructure.
Internal Responsibilities
As an M3 Senior Manager in the AI Infrastructure Network Operations organization, you will:
- Manage and develop a team of engineers responsible for RDMA/RoCE fabric operations, performance, automation, and troubleshooting.
- Lead operational and software engineering efforts that improve the reliability, availability, observability, and performance of OCI AI/HPC networking fabrics.
- Apply deep networking knowledge, including RDMA, RoCE, Ethernet fabrics, congestion control, QoS, telemetry, and large-scale troubleshooting.
- Apply software architecture and development experience to guide the design, debugging, and enhancement of operational tools, automation platforms, monitoring systems, and infrastructure services.
- Drive improvements within existing software and network architectures, and identify opportunities to simplify, automate, and scale operational workflows.
- Support customer escalations, NOC events and complex production incidents by coordinating technical investigation across networking, software, hardware, and operations teams.
- Define and execute team roadmaps focused on engineering efficiency, operational excellence, network performance, and service availability.
- Build and maintain data-driven metrics that represent fabric health, operational backlog, customer impact, performance trends, and business-critical service status.
- Partner with Network Availability, Network Automation, Network Monitoring, GNOC, deployment, and hardware teams to deliver reliable service to OCI customers.
- Ensure operational planning, staffing, readiness, and execution meet corporate and service-level expectations.
- Participate in the manager on-call rotation and provide leadership during high-severity incidents.
- Attract, mentor, and grow engineers with a mix of networking, software development, automation, and distributed systems experience.
Preferred Experience
- Strong background in operating or building network for large-scale cloud.
- Experience with RDMA/RoCE, GPU/HPC networking, Clos fabrics, congestion management, telemetry, and performance debugging.
- Experience leading teams that build automation, monitoring, remediation, or infrastructure management systems.
- Strong communication skills and ability to work across engineering, operations, and customer-facing teams during complex escalations and NOC events.
External Responsibilities
As an M3 Senior Manager in the AI Infrastructure Network Operations organization, you will:
- Manage and develop a team of engineers responsible for RDMA/RoCE fabric operations, performance, automation, and troubleshooting.
- Lead operational and software engineering efforts that improve the reliability, availability, observability, and performance of OCI AI/HPC networking fabrics.
- Apply deep networking knowledge, including RDMA, RoCE, Ethernet fabrics, congestion control, QoS, telemetry, and large-scale troubleshooting.
- Apply software architecture and development experience to guide the design, debugging, and enhancement of operational tools, automation platforms, monitoring systems, and infrastructure services.
- Drive improvements within existing software and network architectures, and identify opportunities to simplify, automate, and scale operational workflows.
- Support customer escalations, NOC events and complex production incidents by coordinating technical investigation across networking, software, hardware, and operations teams.
- Define and execute team roadmaps focused on engineering efficiency, operational excellence, network performance, and service availability.
- Build and maintain data-driven metrics that represent fabric health, operational backlog, customer impact, performance trends, and business-critical service status.
- Partner with Network Availability, Network Automation, Network Monitoring, GNOC, deployment, and hardware teams to deliver reliable service to OCI customers.
- Ensure operational planning, staffing, readiness, and execution meet corporate and service-level expectations.
- Participate in the manager on-call rotation and provide leadership during high-severity incidents.
- Attract, mentor, and grow engineers with a mix of networking, software development, automation, and distributed systems experience.
Preferred Experience
- Strong background in operating or building network for large-scale cloud.
- Experience with RDMA/RoCE, GPU/HPC networking, Clos fabrics, congestion management, telemetry, and performance debugging.
- Experience leading teams that build automation, monitoring, remediation, or infrastructure management systems.
- Strong communication skills and ability to work across engineering, operations, and customer-facing teams during complex escalations and NOC events.
