Key Responsibilities
Research Strategy-Research Planning:
-Evaluates and translates research needs for
projects and recommends research protocols and methods to design research
studies that achieve research objectives.
-Leverages comprehensive understanding of research
objectives and defines data collection requirements and participant recruitment
for projects with minimal guidance.
-Reviews internal and external research (e.g.,
articles, publications, industry knowledge) and evaluates research to determine
applicability of findings and identify gaps with minimal guidance.
Project Execution:
-Owns research studies for projects with guidance.
-Seeks input from more experienced team members
and revises research to drive alignment with quality standards and expectations.
-Creates plans for research studies and/or programs
for assigned projects.
-Monitors research activities for assigned
projects to identify setbacks and makes adjustments with guidance to ensure on
time delivery, escalating when needed.
Advocating for End Users-Partnering for Product Improvement:
-Communicates user needs and experiences to help
shape product and/or design specifications and inform improvement.
-Advocates for research during product design and
development iterations with internal and external stakeholders.
-Partners with others during post-research
ideation activities (e.g., workshops) to further refine products.
-Leverages established communication practices to
inform stakeholders of user needs.
-Escalates issues during product design and
development meetings.
Research Partnerships and Communications-Research and Domain Expertise:
-Develops working knowledge of research methods,
tools, and industry trends.
-Develops awareness of and adopts standards,
policies, and procedures (e.g., safety, regulations, compliance) related to
research.
-Learns about technology stack and aligned
products within their domain.
Research Insights-Analyzing and Communicating Findings and Insights:
-Synthesizes and proactively shares research
finding within their team.
-Creates presentations and communications of insights
independently.
-Identifies and evaluates patterns and trends in
data to inform insights and recommendations.
-Seeks input during sensemaking analysis and
crafts compelling narratives and visuals to communicate findings with guidance.
Core Responsibilities
Planning & Execution:
-Independently manages work, monitoring timelines
and deliverables to ensure projects or initiatives stay on track and meet
requirements. Proactively prioritizes work and adapts to resource or timeline
shifts, suggesting adjustments to maintain project efficiency.
Collaboration & Partnership:
-Collaborates across teams to align on
expectations and achieve shared objectives. Builds and maintains a
comprehensive understanding of business, stakeholder, and/or customer needs to
build and support effective partnerships. Actively listens to diverse
perspectives and asks questions to ensure understanding of others.
Problem Solving:
-Independently identifies and addresses standard
and non-standard issues in accordance with standard practices, escalating more
complex issues as appropriate. Analyzes data and/or information from multiple
sources to troubleshoot standard and non-standard errors. Contributes to
knowledge sharing and best practices.
Continuous Learning:
-Embraces continuous learning by actively seeking
to build knowledge and new skills and/or tools and staying current with
industry trends and best practices. Seeks out and leverages feedback and
training to improve skills. Contributes to a culture of continuous learning and
knowledge sharing with team members.
Continuous Improvement:
-Develops ideas and recommends updates to increase
the efficiency and effectiveness of processes, protocols, and workflows within
a team. Seeks input from team members on alternative approaches and methods for
improving work.
