Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, TN, (job flexibility benefits) (also known as I-140 or Adjustment of Status portability), etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.
Toyota Financial Services is looking for a product manager who is obsessed with the customer, makes decisions with data, and moves with the urgency of a startup inside one of the world’s most trusted brands.
Thisisn’ta project management role. Youwon’tbe taking requirements from the business and handing them to engineering.You’llown the discovery and inventory experience end-to-end — the answer to the question “can the customer find the right vehicle?” At the heart of that experience is a sophisticated AI-powered search agent, and defining how it understands intent, reasons over inventory, and guides shoppers to the right result is the core of this role.You’llown both the quality of the inventory data feeding that agent and the intelligent discovery experience it delivers, end-to-end.You’lltalk to real shoppers, dig into the data to find where discovery breaks down, and make hard trade-off decisions with incomplete information.
We’relooking for someone who is genuinely excited by this problem — a PM who has defined AI-driven or conversational search experiences before, understands how these systems behave, and wants to push the boundary of what an AI discovery agent can do.
Ifyou’vethrived in a startup or early-stage product environment and yet can navigate,anticipateand address the needs of a large enterprise, this is the role.
Own the vision and implementation of the AI-powered discovery experience — how the search agent interprets natural-language and conversational queries, reasons over inventory, ranks relevance, uses aggregations to power faceting and filtering, and guides shoppers to the right vehicle.You’llpartner with AI/ML engineering to evaluate and continuously improve the agent, from prompt and retrieval strategy to measuring answer quality, relevance, and trust
Own the definition and quality of the inventory data foundation — the ingestion, normalization, and enrichment pipelines that feed the discovery experience and every other experience that depends on trustworthy inventory data
Experience with search, relevance, filtering, or data-heavy discovery products — you understand how data quality and ranking shape whether a customer finds what they need
Experience defining AI-powered product experiences — conversational agents, natural-language or semantic search, LLM-driven features, or recommendation systems — and a genuine passion for pushing what they can do
Hands-on with data —you’recomfortable digging into large datasets, writing queries, and working with aggregations to understand behavior and measure quality yourself, not waiting on a report
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
Referral services related to prenatal services, adoption, childcare, schools, and more
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
