Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Deal Operations Americas Growth Team partners with Customer Base Sales to support all Workday customers in fulfilling their contractual Annual Reporting and Growth Event obligations. We play a key role in ensuring Workday's customers have a smooth and accurate experience throughout the quote-to-contract process, directly contributing to the company's growth and customer satisfaction.
Our team focuses on preparing accurate pricing, quotes, and order forms and partnering with Customer Base Sales to close growth opportunities in a timely manner. We are a high-performing group that exercises teamwork and a growth mindset each step of the way. If you enjoy working collaboratively in a fast-paced environment where precision and customer experience matter, this is the team for you.
About the Role
As a Senior Associate Deal Operations Manager, you will be an individual contributor responsible for analyzing subscription agreements and supporting the quote-to-contract process. You will work directly with customers to complete required actions and ensure growth opportunities are closed accurately and on time.
In this role, you will be responsible for:
Preparing and ensuring accurate pricing, quotes, and order forms while maintaining operational dashboards
Partnering with Customer Base Sales to close growth opportunities in a timely manner
Owning and closing a quarterly pipeline of growth opportunities, with an objective of closing more than 97% of assigned deals within a quarter
Verifying existing contracts, ensuring data integrity of new quotes, reviewing terms and conditions, and confirming all new documentation aligns with company guidelines and policies
Identifying problems and suggesting solutions to improve process management
Applying company policies while balancing the development of new practices
Coordinating with internal partners and customers to ensure issues are resolved promptly, while being mindful of the overall customer experience
About You
Basic Qualifications
2+ years of related work experience in deal operations, sales operations, contract analysis, or a similar role, OR a Bachelor's degree in a related field
Other Qualifications
Experienced in contracts analysis, with the ability to examine and interpret contractual agreements to understand their structure, content, and implications, including identifying potential risks and ensuring compliance with relevant guidelines and regulations
Skilled in analytical thinking, with the ability to break down complex information into fundamental parts for better understanding and sound decision-making, including identifying patterns, trends, and insights in data
Demonstrated ability in decision making, with experience evaluating multiple alternatives, assessing risk, and using problem-solving techniques to select the best course of action within defined procedures and practices
Proficient in time management, with the ability to plan and prioritize across multiple tasks, set goals, and manage a quarterly pipeline to meet deadlines and increase overall productivity
Effective at teamwork, with the ability to work collaboratively with others toward shared goals, contribute to a positive team environment, and communicate openly to resolve issues and improve outcomes
Skilled in relationship building, with the ability to establish and nurture productive working relationships with internal partners, sales teams, and customers through effective communication and empathy
Excellent written and verbal communication skills, with the ability to adapt your style to different audiences and collaborate effectively across teams
Proficiency with Salesforce.com is preferred
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $85,900 USD - $128,900 USD
Additional US Location(s) Base Pay Range: $72,600 USD - $128,900 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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