Overview
Serve guests in hospitable manner to ensure positive guest experience.Essential Duties and Responsibilities
- Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
- Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
- Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications and Skills
- Hotel experience preferred.
- Must communicate well with guests.
- Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
- Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
- Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
- Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
- Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
- Ability to establish and maintain effective working relationships with associates, customers, and patrons.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
