About The Role
Join CBRE as a Facilities & Workplace Coordinator and play a key role in supporting one of our clients in the technology sector. This on-site position is based in the client’s Tempe (85281) office and supports office and lab space – approximately 15 sites. Local travel is required.
As the vital link between clients, Facilities Managers, vendors, landlords, and service providers, you will help ensure daily facility operations run smoothly and efficiently. Responsibilities include coordinating vendors, creating and tracking work orders, supporting repairs and preventative maintenance activities, monitoring building operations, and providing exceptional customer service. You will help maintain safe, functional, and welcoming workspaces while contributing to operational excellence and a positive workplace experience.
What You’ll Do
- Monitor and manage open work orders to ensure timely completion, accurate documentation, and closure in accordance with established service levels.
- Dispatch work orders and coordinate service requests with technicians and vendors to support efficient facility operations.
- Travel to client sites throughout the Tempe area to provide onsite support and services.
- Create and manage purchase orders within designated systems to support maintenance activities, services, and operational needs.
- Review, validate, and process vendor invoices, ensuring accuracy, proper documentation, and timely payment.
- Collaborate with landlords, tenants, and service providers to ensure compliance with established procedures, policies, reporting requirements, and service expectations.
- Serve as a point of contact for site-related inquiries, responding promptly and professionally to client requests, concerns, and service needs.
- Review work orders, proposals, vendor documentation, and department records to ensure completeness, accuracy, and alignment with operational requirements.
- Conduct routine site walkthroughs to identify facility-related issues, monitor service quality, and support corrective actions as needed.
- Follow established procedures, written instructions, and communications while proactively seeking clarification when necessary to ensure successful outcomes.
- Respond effectively to routine inquiries and concerns from clients, vendors, team members, and leadership.
- Utilize established processes and guidelines to resolve routine operational issues while exercising sound judgment and attention to detail.
- Contribute to team success by consistently delivering high-quality work within clearly defined responsibilities, processes, and performance expectations.
- Execute assigned tasks and administrative functions accurately and efficiently while working under the guidance of facility management leadership.
What You’ll Need
- High School Diploma or GED, plus 2 or more years of professional related experience.
- Experience supporting administrative or operational processes, with exposure to finance-related activities such as purchase order creation, invoice processing, and vendor coordination preferred.
- Proven customer service experience, with a professional, responsive, and solutions-oriented approach to supporting clients and stakeholders.
- Reliable transportation is required for regular visits to client locations.
- Strong organizational skills with exceptional attention to detail and the ability to effectively manage multiple priorities in a fast-paced environment.
- Demonstrated ability to work independently, take initiative, and proactively seek clarification or guidance when needed.
- Effective verbal and written communication skills, with the ability to interact professionally with internal teams, vendors, landlords, tenants, and clients.
- Ability to conduct routine facility walkthroughs to assess site conditions, identify concerns, and help ensure facility standards are maintained.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. Experience with a Computerized Maintenance Management System (CMMS) is preferred.
- Strong attention to detail and commitment to delivering accurate, high-quality work.
- Ability to follow established procedures, policies, and work standards while exercising sound judgment in day-to-day activities.
- Demonstrated customer service and relationship-building skills, with a focus on responsiveness, professionalism, and follow-through.
- Basic math and analytical skills, including the ability to perform calculations involving percentages, discounts, markups, and other routine business metrics.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why CBRE?
Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
Professional Development: We are committed to investing in employee growth and development through training programs, certifications, and mentorship opportunities.
Career Advancement: As a global leader in commercial real estate services, CBRE provides strong opportunities for career progression and advancement.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
