JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Function:
The Assistant Manager, Projects and Contracts Management is responsible for overseeing minor addition and alteration (A&A) projects and managing the full lifecycle of service contracts for a Grade A commercial building. This role ensures projects are delivered on time, within budget, and to quality standards while maintaining robust contract administration for both soft services and mechanical & electrical (M&E) preventive maintenance term contracts.
Special Tasks: General
Manage minor A&A works such as tenant fitouts, sub-division works building improvement projects, etc.
Oversee end-to-end contract management including tender preparation, contractor evaluation, contract award, performance monitoring, and contract renewals
Coordinate with building operations teams, technical consultants, and external contractors.
Ensure seamless service delivery and project execution aligned with building standards and client expectations
Key Responsibilities:
Project Management
Manage minor A&A projects from inception to completion including scope definition, budget estimation, contractor appointment, and project handover
Coordinate with tenants, consultants, and contractors to ensure compliance with building regulations, fire safety codes, and client requirements
Review and approve shop drawings, material submissions, and method statements
Conduct site inspections, progress meetings, and defect rectification follow-ups
Maintain project documentation including variation orders, payment certificates, and as-built records
Contract Management - Tender Preparation
Prepare tender documentation for both soft services and M&E contracts.
Develop detailed specifications, scope of work, contract terms and conditions, pricing schedules, and evaluation criteria
Conduct site briefings and tender clarifications for prospective bidders
Coordinate technical input from engineering teams and align requirements with operational needs and budget
Contract Management - Award and Administration
Evaluate tender submissions through technical and commercial assessments
Prepare tender evaluation reports and make award recommendations
Negotiate contract terms, pricing, and service levels with selected contractors
Put-up approval paper to client and prepare letter of award and contract document
Monitor contractor KPI performance and service delivery
Manage variation orders and process payment claims
Coordinate dispute resolution and ensure contractor compliance with insurance, safety standards, and regulations
Financial Management
Prepare project budgets, cost estimates, and capital expenditure proposals
Track project expenditures against approved budgets and report variances
Review and certify contractor payment claims for accuracy and compliance
Implement value engineering and proactive variation management for cost control
Support annual budgeting processes for planned projects and contract renewals
Compliance and Documentation
Ensure compliance with building codes, workplace safety legislation, environmental requirements, and fire safety standards
Maintain comprehensive documentation for projects, contracts, warranties, test certificates, and as-built drawings
Prepare regular management reports on project status, contract performance, and budget utilization
Support internal and external audits with required documentation and compliance evidence
Performance Indicators:
· Project Delivery: Percentage of projects completed on time, within budget, and meeting quality standards
· Procurement Efficiency: Tender cycle time from initiation to award; achievement of cost savings targets
· Contractor Performance: Average KPI scores across managed contracts; reduction in service failures or complaints
· Budget Compliance: Variance between approved and actual project expenditures
· Tenant Satisfaction: Satisfaction scores related to A&A coordination and project delivery
· Documentation Accuracy: Audit findings and completeness of project/contract records
· Safety Performance: Zero lost-time incidents on managed projects; contractor compliance with safety requirements
Skills:
· Strong project management skills with ability to manage multiple concurrent projects and deadlines
· Proficient contract drafting and administration capabilities
· Solid technical knowledge of building construction, M&E systems, and soft services operations
· Financial acumen including budget preparation, cost estimation, and expenditure tracking
· Effective negotiation and conflict resolution skills
· Excellent written and verbal communication skills for reports, specifications, and stakeholder correspondence
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software
· Strong analytical skills for evaluating technical and commercial proposals
· High attention to detail in reviewing drawings, specifications, and payment claims
Knowledge/Experience:
Education:
Degree in Building, Civil Engineering, Mechanical Engineering, Electrical Engineering, Facilities Management, Quantity Surveying, or related disciplines
Experience:
Minimum 5-7 years in project management, contract management, or facilities management within commercial property or construction sectors
Demonstrated experience managing A&A projects and preparing tender documentation for building services contracts
Experience with Grade A commercial buildings preferred
Technical Knowledge:
Working knowledge of building codes, regulations, and standards for commercial buildings
Familiarity with preventive maintenance programs for ACMV, electrical, fire protection, and building automation systems
Understanding of soft services operations (cleaning, security, pest control, landscaping)
Knowledge of standard contract forms (REDAS, SIA, or similar)
Attributes/Behaviours:
· Strong organizational skills with ability to prioritize multiple tasks and manage competing demands
· Proactive problem-solving approach with ability to anticipate issues and implement preventive measures
· High level of professionalism and integrity in stakeholder dealings
· Customer-focused attitude with commitment to quality outcomes
· Adaptable and resilient in dynamic environments with changing priorities
· Accountable and demonstrates ownership from project initiation through completion
· Strong attention to detail while maintaining perspective on broader objectives
· Effective time management with consistent deadline achievement
Location:
On-site –Singapore
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.
