At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s Central Tim Keeping Support team is seeking customer-focused professionals who thrive in a dynamic environment. Do you excel at communication, problem-solving, and delivering exceptional customer service? Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-offs, balances and any other time and attendance related issue. As an HR Administrator, you will be at the back office of our customer service operations, primarily handling incoming requests by various stakeholders. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends.
Key job responsibilities
Maintaining and checking data in our time recording systems, such as reasons for absence or time-offs only for employees working in Germany
Processing, checking and maintaining all personal and billing-related data in our human resources information systems
Preparation and timely provision of data for further processing by the locations' HR support teams
Creation, tracking and control of evaluations and statistics
Processing inquiries from employees, managers and HR departments
Active participation in projects to continuously improve existing processes or individual process steps
