Note: This position is open exclusively to candidates currently enrolled in the Hiring Our Heroes Fellows Program. Applications from individuals not participating in the program will not be considered.
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Senior Communications Consultant
Role Summary:
The Senior Communications Consultant serves as a strategic advisor and storyteller, responsible for developing and executing integrated communications that advance organizational priorities, strengthen brand reputation, and support executive leadership.
Key Responsibilities:
- Lead development of internal and external communications strategies for enterprise initiatives (e.g., brand, experience, AI adoption, community engagement)
- Draft executive-level messaging, including leadership briefs, talking points, and enterprise-wide communications
- Partner with senior leaders and cross-functional teams to translate complex topics into clear, compelling narratives
- Manage communications plans for key moments (announcements, events, partnerships, and issues management)
- Monitor engagement and effectiveness of communications, recommending adjustments to improve reach and impact
Ideal Candidate Profile:
- Strong written and verbal communicator with experience supporting senior executives
- Ability to distill complex information into clear, concise messaging
- Experience in strategic communications, public relations, or corporate communications
- Collaborative, proactive, and comfortable operating in fast-paced, high-visibility environments
Impact Opportunity for HOH Fellow:
This role offers the opportunity to shape how the organization communicates its strategy, engages key stakeholders, and brings its mission to life through powerful storytelling.
PURPOSE
The Sr Corporate Communications Consultant executes and develops corporate communications strategies that keep the target audience engaged and informed. They execute tactics using a strategic mix of communication channels. The Sr Consultant is the primary lead for developing strategic communication plans in support of highlevel special projects and corporate or divisional initiatives. This role presents communications strategies at executive meetings and mentors less experienced team members.
ESSENTIAL FUNCTIONS
40% - Leads the development and implementation of the marketing and communication strategy across various audiences and channels. Works closely with business divisions to understand opportunities and priorities to provide strategic oversight and direction of various communications need which may be anticipated or unplanned.
35% - Leads the development and amplification of strategic communications, including but not limited to tactical printed marketing materials, digital communications (website, social media, etc.) presentations, thought leadership, talking points, go-to-market campaigns and more.
15% - Direct and work in conjunction with all support resources including but not limited to Business Divisions, Marketing Communications, Brand, Product, Public Relations, Strategic Research, Legal and Compliance
10% - Serves as a mentor to communication consultants
Freedom To Act
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
Problem Complexity and Problem-Solving Timeframes
Provides resolution to an assortment of problems that are typically well defined, but some clarification or judgment is required to determine action, as additional information about the problem / task is discovered. Uses judgment within defined practices / procedures to determine appropriate action. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but the majority of tasks take up to several weeks to resolve.
Level of Supervision Received
Uses policies and general objectives with little functional guidance. Rarely refers specific cases to manager unless clarification or interpretation of organization policies is involved.
Impact
Failure to achieve results or erroneous judgments may require the allocation of additional resources to correct and / or achieve goals.
Contact with Others
Frequently inter-organizational and outside customer / vendor contacts. Part of a team who represents the organization. Monitors activities and communicates information across the organization
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree
Education Details: communications, journalism, marketing or a related field
Experience: 8 years professional communications experience
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
3 years of sales and/or health insurance experience
Good understanding of healthcare trends
An understanding of government regulations and experience dealing with government regulations
Knowledge, Skills and Abilities (KSAs) Proficiency
Progressive experience in marketing communications with demonstrated leadership - Proficient
Experience in advertising, brand management, marketing communications, strategic planning with proven ability to develop strategies - Advanced
Strong proofreading and editing skills - Advanced
Ability to maintain effective interpersonal relationships - Proficient
Executive level presentation skills - Advanced
Participates with Senior Leadership on strategy development and issue resolution - Advanced
