Position Overview
As a Location General Manager in Training (LGM), you will begin a leadership development program designed to prepare you for full responsibility over one or more CarMax store locations. This role is pivotal in driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax’s culture and strategic objectives. You will lead senior management teams, set store strategy, and create an environment where associates thrive and customers experience best-in-class service. If you are passionate about leadership, innovation, and delivering exceptional results, this is your opportunity to make a lasting impact
.
Why CarM
ax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forw
ard.
Role Responsibi
- lities
Lead total store operations, focusing on associate development, profitability, and customer satisfaction, with emphasis on sales processes and budget mana - gement.Manage financial performance through effective P&L oversight and cost-control initi
- atives.Drive operational excellence by reducing waste and introducing process improvements that enhance customer and associate exper
- iences.Recruit, train, and promote associates, ensuring a strong pipeline of talent to support store success and company
- growth.Foster engagement and development through regular feedback, performance reviews, and coaching convers
- ations.Provide vision and motivation to senior management teams, setting clear strategies and goals for store s
- uccess.Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, a
nd PPE.
Required Quali
- fications
Ability to multi-task in a dynamic, fast-paced environment while maintaining attention - to detail.Strong communication skills to effectively interact with customers and associates across de
- partments.Proficiency in data interpretation and record management for accurate reporting and decisi
- on-making.Demonstrated ability to make independent, critical business decisions and identify improvement oppo
- rtunities.5+ years of management experience, preferably in retail, with proven leadership cap
- abilities.Completion of CarMax-provided training and intermediate
- PC skills.Flexibility to work a rotating schedule, including nights, weekends, holidays, and occasional travel for meetings or
training.
Preferred Qu
elor’s Degree
