As Training Specialist, you will serve as a senior individual contributor responsible for designing, delivering, and improving training programs for Oracle Cloud Infrastructure data center operations and support teams. This role helps ensure field teams are prepared to execute safely, follow approved procedures, respond to abnormal conditions, and maintain reliable operations in mission-critical environments.
You will partner with training leadership, Data Center Operations, Engineering, Reliability, Site Deployment, Safety, Security, and technical SMEs to convert operating standards and field lessons into practical learning content. The role requires strong facilitation skills, documentation discipline, technical curiosity, and the ability to build trust with both learners and operational leaders.
Internal Responsibilities
Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.
Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.
Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.
Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.
Create practical learning materials, including job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training.
Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.
Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.
Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.
Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.
Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.
8+ years of experience in technical training, data center operations, facilities operations, maintenance, reliability, safety, workforce development, or a related field.
Experience developing and delivering training for technical, operational, industrial, utility, military, manufacturing, or mission-critical teams.
Working knowledge of data center facilities operations, maintenance practices, safety programs, procedures, and operational readiness.
Experience managing training records, learning content, qualification tracking, assessments, and stakeholder reporting.
Strong facilitation, business writing, learner engagement, and cross-functional coordination skills.
Bachelor's degree in education, operations, engineering, facilities management, organizational development, or equivalent practical experience.
Ability to partner effectively with field teams, SMEs, managers, and learners across multiple sites.
