About this Position
At
Henkel, you’ll be part of an organization that’s shaping the future through
innovation, sustainability and collaboration. With our trusted brands like
Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge
technologies, you’ll have countless opportunities to explore new paths and
grow.
This
position is with our Adhesive Technologies business unit – where we empower our
people to transform industries and provide our customers with a competitive
advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and
make an impact at Henkel. What you´ll do
- Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
- Consult customers on solutions generating value for their use cases
- Customer and sales team support via in person, Virtual call, e-mail, Phone calls
-
Travel for Customer Application Trial/ Validation
Collaborate with the focus market team to support target accounts and hero applications
- Mediate the special equipment request with equipment services to obtain quotes
-
Troubleshoot adhesive/equipment related to technical issues
- Provide technical support level 2 for TIS (Technical Information Services) for specific technologies
- Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool
Test Plan (coordination, logistics, Lab ops or AE test)
- Report Writing and Review
Lab Sample management in application engineering labs
-
While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc
- Organize and execute technical trainings
- Build new product technical launch packages
- Create Sustainability Value proposition
