Servers at the Walt Disney World® Resort maintain a positive and inviting atmosphere, while ensuring a world-class dining experience at various restaurant locations throughout our Theme Parks and Resorts! This fast-paced, high Guest impact role services multiple styles of dining, from cocktailing, to table service, to signature, and is vital to operating a successful restaurant.
This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.
Responsibilities : - Greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment
- Follow all food safety regulatory requirements and company standards
- Balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations
- Uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge
- Demonstrate strong memorization and mathematical skills
- Work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
- Work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)
Basic Qualifications : - Must be at least 18 years of age
- Two (2) years of full service experience for Food and Beverage Service
- Strong written, verbal and interpersonal communications skills
- Observational skills to identify Guest needs and ensure safety guidelines are being followed
- Owning and resolving Guest issues
- Partner with team to make adjustments for operational changes
- Operate mobile devices and other computer systems
- Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
- Physical role including heavy lifting, pushing, pulling, bending twisting, standing & walking for extended periods, climbing, and kneeling
- Cast Members may be required to handle cleaning chemicals and supplies
- Cast Members may have exposure to food and beverage products
Preferred Qualifications: - Bilingual preferred
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
- Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
Additional Information : At the Walt Disney World Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!
SCHEDULE AVAILABILTYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATIONAfter clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
KEYWORD: WDWCasting, WDW Casting
The pay rate for this role in Florida is $10.98 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.