Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.
As a Customer Success Associate Consultant, you will participate in the Customer Success Associate Development Program (CSADP), an immersive development experience that combines structured learning, hands-on practice, coaching, and customer exposure. The program builds enhanced communication skills, practical NetSuite expertise, business acumen, consulting methodology/process discipline, AI fluency, and trusted-advisor skills so you can move beyond system configuration to help customers make better decisions, adopt solutions faster, and achieve stronger outcomes. Successful associates learn to structure ambiguity, generate solutions, challenge assumptions, build trust, and guide customers through transformation.
Internal Responsibilities
What You Will Do
• Deliver high-quality NetSuite implementations by applying industry-specific business processes, practical AI fluency, credible domain expertise, and human-centered consulting excellence.
• Engage customers with curiosity and empathy to understand their goals, ask thoughtful discovery questions, and translate business needs into practical NetSuite solutions.
• Support solution design, configuration, testing, documentation, adoption, and post-go-live improvement activities across a variety of customers and industries.
• Communicate recommendations and next steps clearly to customer stakeholders, including finance, operations, technology, and end-user teams.
• Use data, structured problem-solving, and sound judgment to navigate ambiguity, test assumptions, and improve project outcomes.
• Collaborate across teams, seek and act on feedback, and consistently deliver a high standard of service, professionalism, and follow-through.
• Work toward defined quality, customer satisfaction, utilization, and development goals while continuously strengthening your consulting capabilities.
What We Offer
• Comprehensive onboarding and development focused on NetSuite, consulting excellence, business-domain knowledge, AI fluency, and customer advisory skills.
• Ongoing mentorship, coaching, and access to a global network of customer success, industry, product, and technology experts.
• Exposure to multiple customers, industries, and business challenges that accelerate learning and career growth.
• Clear pathways to expand your expertise and progress into consulting, customer success, industry, and leadership roles.
• Competitive compensation, comprehensive benefits, and an inclusive environment where different experiences and perspectives are valued.
Who You Are
A recent graduate with a bachelor's degree. Preferred fields include Economics, Business Technology or MIS, Finance, Accounting or Accounting Information Systems, Engineering, Marketing, Supply Chain, Data Science, or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
External Responsibilities
What You Will Do
• Deliver high-quality NetSuite implementations by applying industry-specific business processes, practical AI fluency, credible domain expertise, and human-centered consulting excellence.
• Engage customers with curiosity and empathy to understand their goals, ask thoughtful discovery questions, and translate business needs into practical NetSuite solutions.
• Support solution design, configuration, testing, documentation, adoption, and post-go-live improvement activities across a variety of customers and industries.
• Communicate recommendations and next steps clearly to customer stakeholders, including finance, operations, technology, and end-user teams.
• Use data, structured problem-solving, and sound judgment to navigate ambiguity, test assumptions, and improve project outcomes.
• Collaborate across teams, seek and act on feedback, and consistently deliver a high standard of service, professionalism, and follow-through.
• Work toward defined quality, customer satisfaction, utilization, and development goals while continuously strengthening your consulting capabilities.
What We Offer
• Comprehensive onboarding and development focused on NetSuite, consulting excellence, business-domain knowledge, AI fluency, and customer advisory skills.
• Ongoing mentorship, coaching, and access to a global network of customer success, industry, product, and technology experts.
• Exposure to multiple customers, industries, and business challenges that accelerate learning and career growth.
• Clear pathways to expand your expertise and progress into consulting, customer success, industry, and leadership roles.
• Competitive compensation, comprehensive benefits, and an inclusive environment where different experiences and perspectives are valued.
Who You Are
A recent graduate with a bachelor's degree. Preferred fields include Economics, Business Technology or MIS, Finance, Accounting or Accounting Information Systems, Engineering, Marketing, Supply Chain, Data Science, or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
