Your opportunity
At Charles Schwab, our purpose is simple: we championclient’sgoals with passion and integrity. Guided by honesty, mutualrespectand a commitment to doingwhat’sright, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.
OurHyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation,scaleand efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations –it’sa chance to experiment, learn, and build within avalues-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region
KeyResponsibilities
- Provide production support for the IAM team, focusing on troubleshooting connector issues,monitoringand resolving data problems, and debugging approval requests.
- Workwith IAM products such as OIM, IIQ, and PING.
- Create and execute queries in Oracle DB.
- Act as a liaison between onsite and offshore teams.
- Document SOPs and provide knowledge transfer (KT) to offshore
- Administer IAM systems daily and resolve related issues.
- Review policies, standards, guidelines, and procedures.
- Participate in on-call rotation and support SOX/PCI audit activities.
- Serve as the primary point of contact for identity provisioning and single sign-on issues.
- Support internal partners with standard control operations and process improvements,identifyingrisks for escalation.
- Collaborate with peer groups to achieve organizationalobjectives.
- Ensure technical document delivery and hands-on technical support.
- Strong analytical skills and attention to detail.
- Ability to quickly learnnew technologiesand proactivelyidentifysolutions.
What you have
Required Qualifications
- Supports incident resolution through structured processes and service restoration
- Supports security management for projects, ensuring system confidentiality, integrity, and availability
- Assistsrisk-based audit activities to ensure compliance and process effectiveness
- Assistsin deploying and monitoring security controls whilemaintainingrecords
- Bachelor's degree in computer scienceor related field, with 2+ years of Cybersecurity Experience.
- Work with IAM products (OIM, IIQ, PING).
Preferred Qualifications
- Breaks down tasks, analyzes simple factors, andidentifiesdata patterns
- Shares essential information with others to support team decision-making
- Builds productive internal relationships and proactively connects with colleagues
- Develops industry knowledge and understands Schwab’s business functions
- Makestimelydecisions within defined parameters
- Shares knowledge and provides feedback to support colleagues
- Gathers key information to clarify situations and problems
- Supports colleagues in overcoming challenges
- Anticipates potential problems and develops contingency plans within scope
- Collaborates to propose and support innovative solutions
- Builds support and gains buy-in from team members on ideas
- Supports technology or process changes to enhance efficiency
- Verbally communicates ideas clearly, adjusting tone for varied audiences
- Maintains reliability and trust through confidentiality and open communication
- Effectively presents data or information withclear languagethat supports a position or stance
- Sets achievable goals, tracks performance, and resolves issues with standard procedures
- Uses basic knowledge to analyze trends and suggest process improvements
- Follows quality standards to ensure accuracy and completeness
What’s in it for you
At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.
Our base benefits, wellbeing, and total rewards include:
- Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
- Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
- Education assistance for continued learning to help you grow
- Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
- Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
- Childcare (creche) reimbursement for eligible employees
- Transportation and meal benefits that support your day-to-day work
- Group life, personal accident, and critical illness insurance
