In this role you will complete Nursing (BH, INA, LTC, Rehab, WH) configuration across all consulting project types. Drive Automation usage, troubleshooting, education, and development. Educate and mentor team on complex Nursing topics and support Analysts through complex build, testing, and client escalations. Drive process adherence and maintain relationships across lines of business.
NOTE: We are unable to provide visa sponsorship for this role at this time. Must be a US Citizen and be able to pass Public Trust security clearance
Internal Responsibilities
•Analyze complex Nursing Data collection to assess configuration readiness and ensure successful project execution while providing recommendations for improvements.
• Provide domain expertise in Nursing configuration, implementation approaches, and workflow design, and support team members with system configurations and testing as necessary.
• Direct incoming work requests, assigning team members to work based on resource capacity, assess pipeline workload and recommendation for staffing
• Manage escalation processes for complex configuration issues, driving resolution through effective problem-solving and collaboration with internal stakeholders across the team.
• Provide feedback to managers on project-level performance of the employees they work with
• Collaborate with cross-functional teams to influence process and methodology updates, ensuring alignment with business goals and project needs for the entire Medication Process
• Analyze and review quoting and sales requests and recommend changes, adjustments and risk mitigation
• Drive tools development and troubleshooting across teams, ensuring compliance and best practices for configuration management.
• Coach and mentor other Nursing Configuration Analysts and provide educational opportunities and training as needed
• Support the development of Nursing configuration strategies and methodologies in collaboration with leadership, communities and Knowledge Leaders, ensuring alignment with overall project goals.
#LI-JC1
External Responsibilities
•Analyze complex Nursing Data collection to assess configuration readiness and ensure successful project execution while providing recommendations for improvements.
• Provide domain expertise in Nursing configuration, implementation approaches, and workflow design, and support team members with system configurations and testing as necessary.
• Direct incoming work requests, assigning team members to work based on resource capacity, assess pipeline workload and recommendation for staffing
• Manage escalation processes for complex configuration issues, driving resolution through effective problem-solving and collaboration with internal stakeholders across the team.
• Provide feedback to managers on project-level performance of the employees they work with
• Collaborate with cross-functional teams to influence process and methodology updates, ensuring alignment with business goals and project needs for the entire Medication Process
• Analyze and review quoting and sales requests and recommend changes, adjustments and risk mitigation
• Drive tools development and troubleshooting across teams, ensuring compliance and best practices for configuration management.
• Coach and mentor other Nursing Configuration Analysts and provide educational opportunities and training as needed
• Support the development of Nursing configuration strategies and methodologies in collaboration with leadership, communities and Knowledge Leaders, ensuring alignment with overall project goals.
#LI-JC1
