Oracle’s Strategic Customer Engineering organization enables Oracle’s most strategic customers to successfully plan, acquire, and consume OCI services at scale. We partner across Oracle and with our customers to translate complex growth plans into clear strategies, coordinated execution, and successful business outcomes.
This role will lead high-impact, cross-organizational programs supporting strategic customers and business priorities. The ideal candidate brings strong program leadership, business judgment, executive communication, and the ability to create alignment and drive results across complex organizations.
Internal Responsibilities
- Lead complex, high-impact programs spanning multiple teams and organizations, establishing strategy, priorities, milestones, dependencies, and execution plans.
- Partner with senior leaders, customers, and key stakeholders to align priorities, resolve competing requirements, and drive shared outcomes.
- Translate strategic objectives into actionable plans and ensure teams remain aligned through execution and delivery.
- Identify and proactively manage program risks, dependencies, resource needs, and organizational blockers.
- Serve as a trusted advisor to senior stakeholders, providing clear recommendations, tradeoffs, and insights to support decision-making.
- Establish program governance, success measures, and executive communications that provide clear visibility into progress, risks, decisions, and required actions.
- Use business and operational data to identify opportunities, improve outcomes, and inform priorities and investments.
- Drive cross-functional change and continuous improvement across processes, workflows, and operating models.
- Lead through influence, building alignment and accountability across teams without direct authority.
- Mentor program teams and promote strong program management practices across the organization.
Qualifications
- Bachelor's degree or higher in Business Administration, Finance, Economics, Operations, or a related field, or equivalent practical experience
- Extensive experience leading large-scale, cross-functional programs in complex organizations.
- Demonstrated ability to develop strategy and translate business objectives into executable plans and measurable outcomes.
- Exceptional executive communication, stakeholder management, negotiation, and influence skills.
- Strong business judgment and analytical skills, including experience using data and metrics to guide decisions.
- Experience managing program investments, budgets, resource planning, or forecasts.
- Demonstrated success navigating ambiguity, competing priorities, and complex organizational dependencies.
- Track record of driving organizational change, process improvement, and operational efficiency.
- Experience working with enterprise customers and senior executives is highly desirable.
- Ability to establish direction, create alignment, and mobilize teams toward shared outcomes without direct authority.
External Responsibilities
- Lead complex, high-impact programs spanning multiple teams and organizations, establishing strategy, priorities, milestones, dependencies, and execution plans.
- Partner with senior leaders, customers, and key stakeholders to align priorities, resolve competing requirements, and drive shared outcomes.
- Translate strategic objectives into actionable plans and ensure teams remain aligned through execution and delivery.
- Identify and proactively manage program risks, dependencies, resource needs, and organizational blockers.
- Serve as a trusted advisor to senior stakeholders, providing clear recommendations, tradeoffs, and insights to support decision-making.
- Establish program governance, success measures, and executive communications that provide clear visibility into progress, risks, decisions, and required actions.
- Use business and operational data to identify opportunities, improve outcomes, and inform priorities and investments.
- Drive cross-functional change and continuous improvement across processes, workflows, and operating models.
- Lead through influence, building alignment and accountability across teams without direct authority.
- Mentor program teams and promote strong program management practices across the organization.
Qualifications
- Bachelor's degree or higher in Business Administration, Finance, Economics, Operations, or a related field, or equivalent practical experience
- Extensive experience leading large-scale, cross-functional programs in complex organizations.
- Demonstrated ability to develop strategy and translate business objectives into executable plans and measurable outcomes.
- Exceptional executive communication, stakeholder management, negotiation, and influence skills.
- Strong business judgment and analytical skills, including experience using data and metrics to guide decisions.
- Experience managing program investments, budgets, resource planning, or forecasts.
- Demonstrated success navigating ambiguity, competing priorities, and complex organizational dependencies.
- Track record of driving organizational change, process improvement, and operational efficiency.
- Experience working with enterprise customers and senior executives is highly desirable.
- Ability to establish direction, create alignment, and mobilize teams toward shared outcomes without direct authority.
