Join the Oracle Cloud Infrastructure Team!
We are seeking a Senior Software Development Manager to join our OCI AI Infrastructure team.
As a leader in this organization, you will manage a team responsible for the operation, maintenance, and optimization of AI infrastructure buildout and delivery within Oracle Cloud Infrastructure (OCI). Leveraging your expertise in engineering leadership, hardware and software architecture, distributed systems, and applied AI, you will guide your team in delivering highly reliable, scalable cloud services.
The OCI AI Infrastructure team plays a critical role in building next-generation data centers, automating hardware lifecycle management, and integrating servers into new OCI regions. This work directly impacts the reliability, scalability, and performance of Oracle Cloud Infrastructure.
In this role, you will:
- Define and drive delivery strategy, planning, and execution for large-scale infrastructure initiatives
- Build and scale high-performing engineering teams, processes, and operational practices
- Oversee 24x7 operations, ensuring high availability and rapid issue resolution
- Lead the development of automation and services to improve infrastructure efficiency
- Manage service queues, and guide teams in triaging and diagnosing AI compute hardware and software issues
- Drive continuous improvements to achieve operational excellence at scale
- Identify and implement opportunities to leverage AI for automation, optimization, and productivity gains across OCI infrastructure
You will thrive in this role if you value simplicity, scalability, and ownership, and enjoy working in a collaborative, fast-paced, and evolving environment.
About You
- You work backward, starting from the customer. You care about creating usable, useful software that solves real problems and brings delight to users.
- You are a strong communicator, able to simplify complex technical concepts for diverse audiences
- You collaborate effectively across engineering, product, and design teams
- You are comfortable with ambiguity and can drive initiatives from concept to completion
- You bring a hands-on mindset and are comfortable working across the full technology stack
- You are passionate about AI and its application to improve systems, teams, and outcomes
Internal Responsibilities
Key Responsibilities
System Design & Architecture
- Manages the development and implementation of scalable distributed systems and components across multiple teams, including the effective use of distributed state management tools.
- Oversees code and/or system optimization efforts for large-scale data processing and high-throughput requirements within and across teams to support hyper-scale systems.
- Guides teams to define scalability requirements for owned components and ensures design and implementation requirements are met.
- Provides oversight in defining key performance indicators (KPIs) and telemetry to identify gaps or issues in running systems.
- Oversees the building and customization of moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor components and system health.
Operational Troubleshooting & Incident Management:
- Guides teams to be proactive when diagnosing, debugging, and resolving issues in active components and systems to support ongoing operation.
- Ensures teams leverage expertise to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.
- Oversees operational readiness protocol and ensures teams remain knowledgeable of owned components and systems to support effective troubleshooting and performance.
- Oversees and approves schedules for operational support rotations.
Automation & Change Management:
- Oversees the development and maintenance of automation scripts and tools to manage cloud infrastructure.
- Works with teams to create and adhere to change management plans for patching, updating, and rolling back applications, and guides development of components to allow for automation of these processes.
External Responsibilities
Key Responsibilities
System Design & Architecture
- Manages the development and implementation of scalable distributed systems and components across multiple teams, including the effective use of distributed state management tools.
- Oversees code and/or system optimization efforts for large-scale data processing and high-throughput requirements within and across teams to support hyper-scale systems.
- Guides teams to define scalability requirements for owned components and ensures design and implementation requirements are met.
- Provides oversight in defining key performance indicators (KPIs) and telemetry to identify gaps or issues in running systems.
- Oversees the building and customization of moderately complex dashboards, telemetry systems, and alerting mechanisms to proactively monitor components and system health.
Operational Troubleshooting & Incident Management:
- Guides teams to be proactive when diagnosing, debugging, and resolving issues in active components and systems to support ongoing operation.
- Ensures teams leverage expertise to prevent interruptions, ensuring no maintenance windows are required for customers and users when resolving issues.
- Oversees operational readiness protocol and ensures teams remain knowledgeable of owned components and systems to support effective troubleshooting and performance.
- Oversees and approves schedules for operational support rotations.
Automation & Change Management:
- Oversees the development and maintenance of automation scripts and tools to manage cloud infrastructure.
- Works with teams to create and adhere to change management plans for patching, updating, and rolling back applications, and guides development of components to allow for automation of these processes.
