Overview
The Cafe Supervisor is a hospitality driven leader responsible for elevating the daily dining experience and ensuring employees feel they are stepping into a world-class dining facility. This role oversees daytime cafeteria operations with a strong emphasis on cleanliness, service flow, and guest satisfaction.
Pay: $22
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsibilities
- Maintain a polished, welcoming environment that reflects a high-end hospitality standard.
- Ensure tables are cleared, sanitized, and reset quickly so every guest has a clean place to enjoy their meal.
- Assign tasks and adjust staffing in real time to maintain seamless service during peak hours.
- Watch the floor with precision, anticipating needs and preventing bottlenecks.
- Direct cleaning staff to maintain a fast, efficient table-turnover rhythm.
- Maintain an approachable, service-oriented presence that reinforces a world-class dining atmosphere.
- Uphold strict sanitation standards to protect guest health and comfort.
- Identify training needs, skill gaps, and development opportunities; ensure team members receive appropriate training.
- Report safety hazards, equipment issues, and repair needs promptly to ensure a safe, fully functional dining environment.
Qualifications
- Minimum 3 years of experience in a high-traffic restaurant, cafeteria, or dining hall.
- Strong ability to multitask in a very fast-paced environment.
- Highly vigilant, with the ability to monitor table turnover.
- Sociable, approachable, and confident directing staff.
- High emotional intelligence.
- Experience with banquet-style service is a plus.
- Able to take direction and adapt quickly to changing needs.
- Bilingual (English/Spanish) preferred
