Overview
The Finance Ops Support Analyst is responsible for several operational aspects of the business which overall supports effective finance operation processes. This role may be responsible in the following functional aspects; troubleshooting, error handling, training, acquisition integration support and systems capabilities. This role will also support training and documentation of processes, including support of continuous improvement initiatives and being part of cross-functional team for process improvements within the finance department. This role will primarily have a Project Management and Continuous Improvement focus within the Finance Systems Team.
This role will be onsite in Camden, NJ 5 days a week.
Responsibilities
- Evaluate and analyze business processes and system functionality to identify opportunities for improvement and recommend solutions
Lead or assist in conducting meetings with cross-functional departments in an organized and detailed manner
Define system scope and objectives through research, fact-finding, and analysis of business and user requirements
Gather, analyze, document, and manage business requirements throughout the project lifecycle
Monitor and support internal Finance customers by troubleshooting and resolving system and process-related issues
Evaluate job-specific system processes and functionality and recommend improvements to enhance overall solutions
Partner with Operations, IT, Finance, and other departments to troubleshoot and resolve process and operational issues
Participate in Lean Continuous Improvement initiatives, including process mapping and facilitating improvement efforts
Identify, analyze, document, and determine the root cause of system issues
Develop appropriate documentation outlining issues, root causes, priorities, and requirements for resolution, and manage issues through completion
Ability to break down complex, high-level information into detailed requirements while also summarizing large datasets into clear, actionable insights
Develop ad hoc reports using various departmental data sources and systems
Support Finance Systems leaders with projects and other initiatives as needed
Qualifications
Bachelor’s degree in IT, Finance, or a related discipline, or equivalent experience
Resourceful with a positive attitude
Service- and growth-oriented mindset with a passion for helping others, taking on challenges, and learning new things
Collaborative team player
Open-minded and willing to explore new ways of achieving results
Strong attention to detail
Comfortable making mistakes and learning from them
Knowledge of back-office finance processes
Excellent oral and written communication skills
Strong customer service skills and a commitment to providing exceptional support to others
Excellent analytical and mathematical skills
Knowledge of Continuous Improvement and Lean methodologies preferred
Willingness to observe, participate, and serve as a resource to various departments as needed
Knowledge of SQL, Alteryx, Power BI, and Workday Financials preferred
Knowledge of financial reporting and accounting principles preferred
Experience supporting the integration of mergers and acquisitions preferred
We are excited to share that the base salary range for this position is $72,890.22 - $97,186.96. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.
Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-2020
