About this Position
At
Henkel, you’ll be part of an organization that’s shaping the future through
innovation, sustainability and collaboration. With our trusted brands like
Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge
technologies, you’ll have countless opportunities to explore new paths and
grow.
This
position is with our Adhesive Technologies business unit – where we empower our
people to transform industries and provide our customers with a competitive
advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and
make an impact at Henkel. What you´ll do
- The Key Account Manager, a remote position, is responsible for building and growing business relationships with high opportunity emerging defense and aerospace accounts
- Implement new customer acquisition plans & develop customer-specific success metrics beyond revenue (e.g., innovation impact)
- Demonstrate and communicate technical knowledge of aerospace-grade materials, their specifications and application, an understanding of quality and compliance requirements, and forecast management
- Leverage understanding of emerging defense technologies (CCAs, UAS, autonomous systems, counter-UAS, hypersonics, advanced materials) to identify new customer materials opportunities
- Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain, etc.)
- Develop and build long-term strategic plan tailored to Customer’s business goals and production plan e.g. Defense platforms
- Identifies opportunities to expand the relationship through new product offerings, innovations, or process improvements
- Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness
- Builds strong relationships with Customer stakeholders in supply chain, program, and engineering
- Translates customer’s strategy and priorities into a joint innovation roadmap
- Facilitate executive-level meetings and Business Reviews to maintain alignment
- Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency
- On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs
- Oversees pricing agreements, long-term contracts (LTAs), and terms & condition negotiations
- Uses analytics and forecasting tools to anticipate customer needs and add strategic value
