Customer Service Ambassador

ABM Industries • Dallas, TX, US • 1d ago

Overview

Job Duties

Review, audit and input Daily Cash Receipts (DCR).
Entering Monthly Parker and payment of such.
Process payments received by locations.
Data entry under JDE 8.12. & Park ABM
Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
Assist with all collections by phone.
Maintain filing and monthly storage of all forms.

Responsibilities

Job Duties

Performs receptionist duties as needed.
Flexibility and ability to manage multiple tasks.
Excellent verbal and written communication skills.
Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
Maintain established policies, procedures, objectives and quality assurance.
Follow established dress code and hygiene guidelines, including being properly identified.
Alert appropriate personnel if suspicious activity is noticed during the regular course of duty. Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Perform other duties and projects as assigned.

Qualifications

Position Requirements

Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
Excellent with basic Math
Preferred experience in JDE/Score 4, but not required
Education: high school diploma or equivalent.
Ability to work effectively as a team player
Enjoy working with the general public
Must pass a pre-employment background check, drug test and MVR check.