Senior Engagement Owner-Federal Population Health
NOTE: This role requires up to 50% travel within the United States
This Senior Engagement Owner (EO) role within the Oracle Health Consulting organization will support the Population Health project team driving our federal engagements. Focused predominantly on our Enterprise design and solution deployment for Veterans Affairs (VA) and Department of War (DOW) Electronic Health Record Modernization efforts, the Senior EO ensures consistent processes across projects, with high client satisfaction, and predictable and profitable project delivery.
Senior Engagement Owners demonstrate proficiency in project management tasks: create and manage an overall project plan (including budget, structure, schedule, and staffing needs) for one or more Oracle engagements, monitor and report progress/changes against the project plan, show ability to drive implementation by providing motivation and direction to project team as well as be able to complete own role largely independently within defined policies and procedures, and provide quantifiable project success criteria along with supporting metrics.
Basic Qualifications:
- At least 8 years of total combined completed higher education and related work experience including:
- At least 2 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience
- At least 6 years of completed higher education and/or additional work experience directly related to the duties of the job
- Project Management Professional (PMP) - Project Management Institute (PMI), or similar nationally recognized certification(s) demonstrating competency in methodology and tooling
- Excellent verbal and written communication skills, strong problem-solving abilities, and comfort working in fast-paced environments with the ability to adapt under ambiguous environments
- Receipt of the appropriate government security clearance card applicable for your position
- Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
Preferred Qualifications:
- Bachelor's degree
- Oracle Health Consulting Methodology Project Experience
- Oracle Project / Financial Management, including Sales/Contract Exposure
- High Level Oracle Health Product and Workflow Knowledge
- Familiarity with federal contracts and healthcare delivery systems
Expectations:
- Must reside in or be willing to relocate to an already virtually approved location
- Must be willing to travel up to 50% as needed, event based.
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Perform other responsibilities as assigned
Internal Responsibilities
As a Senior Engagement Owner you will:
- Cultivate external client relationships to achieve business objectives
- Direct and support a team of associates responsible for client project requirements
- Identify & manage project risks, drive mitigation/resolution strategy and escalate as appropriate
- Provide high quality status reporting and be able to present to high level executives and government officials in a professional manner
- Influence and collaborate with internal and external stakeholders to establish and execute project objectives
- Create and maintain project plan based on contractual commitments, with project milestones that are reviewed regularly with both the internal project and external client teams
- Manage project resources, financials (including profitability & resource hours), schedules, quality, and scope according to project plan and contractual commitments
- Manage and oversee client event planning and coordination, event agenda localization, travel coordination, team communication, overall methodology compliance
- Manage the creation and updates of contractual deliverables by coordinating with subject matter experts and content owners, ensuring deliverables are high-quality, complete, and acceptable to the client
- Capture lessons learned with a focus on supporting continuous process improvement efforts
- Quickly develop proficiency in the tools required to perform their job: Portfolio Project Management (PPM), Microsoft Excel, VersionOne, Microsoft SharePoint, Microsoft Project, Microsoft PowerPoint, Confluence, other project tools implemented by Oracle.
External Responsibilities
As a Senior Engagement Owner you will:
- Cultivate external client relationships to achieve business objectives
- Direct and support a team of associates responsible for client project requirements
- Identify & manage project risks, drive mitigation/resolution strategy and escalate as appropriate
- Provide high quality status reporting and be able to present to high level executives and government officials in a professional manner
- Influence and collaborate with internal and external stakeholders to establish and execute project objectives
- Create and maintain project plan based on contractual commitments, with project milestones that are reviewed regularly with both the internal project and external client teams
- Manage project resources, financials (including profitability & resource hours), schedules, quality, and scope according to project plan and contractual commitments
- Manage and oversee client event planning and coordination, event agenda localization, travel coordination, team communication, overall methodology compliance
- Manage the creation and updates of contractual deliverables by coordinating with subject matter experts and content owners, ensuring deliverables are high-quality, complete, and acceptable to the client
- Capture lessons learned with a focus on supporting continuous process improvement efforts
- Quickly develop proficiency in the tools required to perform their job: Portfolio Project Management (PPM), Microsoft Excel, VersionOne, Microsoft SharePoint, Microsoft Project, Microsoft PowerPoint, Confluence, other project tools implemented by Oracle.
