About this Position
At Henkel, you’ll be part of an organization that’s shaping the
future through innovation, sustainability and collaboration. With our trusted
brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our
cutting-edge technologies, you’ll have countless opportunities to explore new
paths and grow.
This position is with our Adhesive Technologies business unit –
where we empower our people to transform industries and provide our customers
with a competitive advantage through adhesives, sealants and functional
coatings.
Dare to learn new skills, advance in
your career and make an impact at Henkel. What you´ll do
Henkel Adhesives is seeking a customer-facing Field Application Engineer to support our Tissue & Towel business. This role is critical in delivering technical service, driving value
and promoting sustainability through Henkel’s expertise. You will collaborate closely with Sales and cross-functional teams to identify customer needs, design tailored technical solutions, and ensure successful implementation. The position involves frequent travelling, engagement with multiple customer levels, from line operators to corporate technical and procurement teams.
Main Responsibilities
- Customer Engagement & Technical Service
-Conduct on site customer visits for technical service, product recommendations, demonstrations, troubleshooting, and process optimization.
- Develop and communicate value propositions for Henkel solutions.
- Provide high-level support for key accounts and critical NAMX/global customers.
- Coordinate with Application Center, Analytical Group, Product
Development, and other internal teams.
- Interact with Operations and Quality teams on process improvements, and to ensure
products meet customer requirements
- Build strong relationship with key equipment and substrate
manufacturers (OEMs and OMMs) to access cutting-edge expertise.
- Develop and deliver technical training for customers and internal
teams.
- Represent Henkel at internal and external events to reinforce
market leadership.
- Drive innovation and continuous improvement initiatives.
- Ensure compliance with Henkel and regulatory safety, legal, and
environmental standards.
