This position is incentive eligible.
Salary Estimate: $59446.40 - $89190.40 / year
Learn more about the
benefits offered for this job.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Do you have the career opportunities as a Patient Access Manager you want with your current employer? We have an exciting opportunity for you to join Henrico Doctors' Hospital Forest which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary and Qualifications
As the Patient Access Manager, you will work onsite at Henrico Doctor's Hospital and support the patient access function of a 300+ bed facility. You will be responsible for assisting the Patient Access Director in daily operations of all patient access functions and serve as the liaison between the Shared Service Center (SSC) and the facility. You will integrate the department’s services with the hospital’s primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff.
As a Patient Access leader, you will be responsible for leading a team of 20+ patient registration team members who perform patient registration functions. You will also ensure quality assurance for all areas of registration. The Patient Access Manager will also follow-up on patient complaints. You will also be responsible for the HR function of the department by interviewing and hiring patient access staff, preparing the work schedules of the department(s) & counseling and mentoring staff.
A qualified Patient Access Manager will have a Bachelor’s Degree in business or related field and have a minimum of three years’ of leadership experience in healthcare, hospitality, banking, event planning, retail or other relatable field.
BenefitsHenrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
