Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a RME Technician Academy Regional Manager, you will lead a team of Field Trainers across a regional network, driving the execution of technical training programs that build technician capability and support operational excellence. You will manage team performance, develop talent, and partner with site and regional leadership to align training strategy with business needs. This role requires travel to support your team and training initiatives across multiple fulfillment centers.
Key job responsibilities
• You will manage and develop a team of RME Technical Trainers, providing performance coaching, career development support, and day-to-day leadership across your regional network
• You will oversee the planning, scheduling, and execution of technical training programs for MHE and automated systems across multiple sites to ensure training targets and quality standards are met
• You will partner with site and regional leadership to identify workforce skill gaps, prioritize training needs, and align training delivery with operational goals
• You will track and report on training program metrics, analyze effectiveness data, and drive continuous improvement initiatives across your team's portfolio
• You may be required to travel up to 80% of the time
