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Are you passionate about ensuring efficient and timely deliveries? Do you thrive in a fast-paced environment where every moment counts? If so, we have an exciting opportunity for you to join our team as a Dispatcher with Trucking Studio Transport, a proud partner of Amazon’s Delivery Service
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As a Dispatcher for an Amazon Delivery Service Partner, you'll play a pivotal role in guaranteeing that packages reach our customers' doorsteps seamlessly. Your responsibilities will involve coordinating last-mile delivery operations, acting as a central point of contact between delivery drivers, customers, and our distribution center.
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**Key Responsibilities:**
- **Route Planning:** Develop optimized delivery routes to ensure efficient and cost-effective package deliveries, considering variables such as traffic, weather, and delivery deadlines.
- **Real-time Tracking:** Monitor delivery drivers' progress using GPS technology, proactively addressing potential delays by keeping an eye on their location and estimated arrival times.
- **Communication:** Maintain open communication lines with drivers, providing clear instructions, addressing queries, and updating them on any changes in delivery schedules.
- **Problem Solving:** Quickly tackle unforeseen challenges like traffic congestion or customer availability issues, finding alternative solutions to ensure timely deliveries.
- **Customer Interaction:** Interact with customers when necessary, offering delivery updates, addressing inquiries, and handling any concerns professionally.
- **Data Management:** Use data and analytics tools to gather insights on delivery performance, identify trends, and suggest enhancements to optimize delivery operations.
- **Coordination with Distribution Centers:** Collaborate with our distribution center to ensure a seamless flow of packages, manage loading/unloading, and oversee inventory levels.
- **Emergency Response:** Be prepared to handle emergencies by coordinating with emergency services, ensuring driver safety, and minimizing service disruptions.
- **Adaptability:** Stay adaptable to changing delivery volumes, routes, schedules, and remain informed about updates in Amazon's delivery policies and procedures.
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**Summary:**
As a Dispatcher at Trucking Studio Transport, you'll be an integral part of our delivery ecosystem, orchestrating the movement of packages from distribution centers to our valued customers' doorsteps. Your role ensures exceptional customer satisfaction and operational efficiency, making you a vital contributor to our success.
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What You’ll Need:
1. Must be at least 21 years old
2. Must have a valid Driver's License within the state of employment
3. Must be able to move boxes up to 50 lbs., with or without reasonable accommodation
Health and safety are always a top priority for Amazon and Trucking Studio Transport. In partnership with one another, we continue to take all appropriate recommended precautions to keep everyone healthy.
We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
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Location: Bethlehem, Pennsylvania
Job Types: Full-time, Part-time
Pay: $19.25 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Evening shift
- Morning shift
Work Location: In person
