Lead, coach, train, and develop Warehouse Managers and supervisors to improve operational effectiveness, productivity, engagement, and performance.
Oversee warehouse and commissary operations, ensuring compliance with SOPs, inventory controls, WIMS processes, and safety standards.
Partner with the General Manager to evaluate workflows, staffing models, warehouse layouts, and operational processes to maximize efficiency and continuous improvement.
Direct recruiting, hiring, onboarding, training, coaching, and performance management for warehouse personnel.
Ensure daily operational execution, labor planning, schedule adherence, overtime management, wage and hour compliance, and maintenance of required business records.
Champion a safety-first culture through safety observations, incident investigations, root cause analysis, audits, committee participation, and regulatory compliance.
Maintain effective communication and strong partnerships with clients, operations teams, and cross-functional stakeholders.
Lead managers in anticipating operational challenges, planning for seasonal demand, and implementing solutions to improve service and productivity.
Administer performance evaluations, corrective actions, attendance policies, disciplinary guidelines, and collective bargaining agreement requirements.
Monitor operational, safety, security, inventory, and service metrics to drive accountability and performance improvements.
Support and execute FDA, business process compliance, wage and hour, and other operational audits.
Ensure compliance with all federal, state, local, DOT, and company regulations affecting warehouse and commissary operations.
Oversee training and development programs for warehouse leadership and supervisory staff.
Ensure adherence to company policies, ethical standards, and client code of conduct requirements.
Support payroll, human resources, operational reporting, shift bidding, vacation bidding, and administrative processes.
Provide oversight of administrative teams and warehouse data entry processes to ensure data accuracy and operational integrity.
