As a trusted leader, the Project Director enables client business outcomes by delivering project scope within budget and time, while driving a superior client experience. This individual is responsible for leading joint Oracle and client teams through the successful implementation of non-routine and complex business solutions as part of cloud application implementations, providing structure, discipline, guidance, and direction.
Client Facing Delivery & Execution
- Accountability for financial performance, client satisfaction, and talent retention
- As needed, act as functional Executive Sponsor for a complex program/client, providing guidance and direction to project team and client.
- Provide leadership and guidance for the delivery team to influence solution/best practices provided in acceptance of Oracle solutions.
- Drive to outcomes that achieve the clients' values and vision for the project including being a relationship builder.
- Provide guidance and direction to the Cloud Consulting Project Manager to achieve healthy project margin and ensure the project are delivered successfully with a positive impact on P&L.
- Resolves and responsible for complex escalations from clients and within the project team.
- Liaise with PM to ensure the latest deployment and quality methods are executed across assigned programs and projects.
- Provide leadership, guidance and represent OCS and industry best practices.
- Active participation in the Quality Management / Assurance process including supporting and resolving the results/actions identified within the team
- Fosters an environment of collaboration, community and trust that encourages and engages the team.
- Develop project team by actively providing coaching and feedback.
- Ensure there is a strong project culture that not only includes a focus on delivery but also on the ongoing effectiveness and satisfaction of the team members.
Internal Responsibilities
Account Development & Maintenance
- Promote opportunities to extend/expand Oracle’s footprint in the account.
- Accountable for operational/financial metrics and overall business results of the account.
- Aligns with Delivery Excellence to drive enablement and adherence to Deployment Approach practices / principles.
- Develop and maintain trusted advisor relationship with client and project senior leadership.
- Empowers PM and team through facilitation of negotiations within team, provides leadership where conditions require.
External Responsibilities
Account Development & Maintenance
- Promote opportunities to extend/expand Oracle’s footprint in the account.
- Accountable for operational/financial metrics and overall business results of the account.
- Aligns with Delivery Excellence to drive enablement and adherence to Deployment Approach practices / principles.
- Develop and maintain trusted advisor relationship with client and project senior leadership.
- Empowers PM and team through facilitation of negotiations within team, provides leadership where conditions require.
