- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Would you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to lead and manage our partnerships with leading systems integrators in North America. Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of the future?
As Partner Specialist, Amazon Connect, you will have the exciting opportunity to deliver on our strategy to build mindshare and adoption of Amazon’s contact center as a service (CCaaS), Amazon Connect, across AWS’s business partners and their customers. Your responsibility will be to drive executive and field relationships with leading SI consulting firms on a regional and national scale. By building a solid specialized partner development and GTM team and establishing and growing business and technical relationships with these partners, you will be responsible for driving top line revenue growth and overall end customer adoption across all market segments. You will possess a business background enabling engagement at the CXO level, a sales background that enables interaction with Enterprise customers and sales/field reps, and the ability to engage with a partner across multiple geographies and within multiple vertical markets to achieve results. You should also have a demonstrated ability to think strategically about business, product, and technical challenges, and to build and convey compelling customer value propositions around CCaaS.
Key job responsibilities
- Build a specialized Partner Development and GTM plan for specific partners
- Identify and activate new systems integrators partners to define and execute high impact development, joint sales and go-to-market programs promoting Amazon Connect
- Expand Connect adoption as well as drive new customer engagements with partners to grow overall revenue with a focus on business outcomes.
- Engage the partner’s field sales organization, channels and end customers to create and drive incremental revenue opportunities for AWS.
- Set a strategic business development plan for target markets with assigned Partner management teams, and ensure alignment with the AWS strategic direction.
- Manage and drive joint Connect sales engagements between partners and AWS sales teams.
- Evangelize partners’ capabilities and successes through targeted communications to AWS and partner teams including field sales, solutions architects, business development and other interested stakeholders.
- Work with AWS Partner Solution Architects (PSA) to help assigned partners to define go to market solution offerings utilizing the AWS service portfolio. Also work with PSAs ensure partners deliver quality services and results for customers.
- Understand the technical requirements of our partners and work closely with the internal development team to guide the direction of our product offerings.
- Domestic and travel to meet with customers, partners and to AWS events
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
EEO (US Only): AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
