DESCRIPTION
We are looking for a talented onsite Administrative Associate to join our Team specializing in Service for our branch in Jackson, Mississippi.
In this role, you will make an impact in the following ways:
- Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision.
- Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests.
- Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
- Create basic work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with the Service Supervisor/Team Lead prior to customer contact.
- Identify customer’s needs, gathers pertinent information, provides quotes, develops claims, prepares repair plans and provides status updates to customers on repair work.
- Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
RESPONSIBILITIES
To be successful in this role you will need the following:
- Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
- Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
- Prior experience in service, engines & power generation required.
- Ability to thrive in fast-paced environment with multiple priorities.
- Proficiency in Microsoft applications, generating reports and intermediate level computer skills.
- The regular schedule for this position will be 7:00 AM – 4:00 PM, Monday through Friday. Please note, this position will be on call, once every 5 weeks (Monday through Monday).
- Please note, this is an onsite role, supporting the Field Service Department at our Sales and Service Branch in Jackson, Mississippi.
QUALIFICATIONS
Education, Licenses, Certifications
- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position will require a complete DMV driving report but no Driver Qualification file.
- A current valid license is required for this role.
- Must be 18 years old with 2 years driving experience.
Compensation and Benefits
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Office
Min Salary $54240
Max Salary $81360
ReqID 2401768
Relocation Package Yes
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
