Salesforce Administrator
Who are we?
Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.
As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.
See how you can make a difference with the support of strong leadership and a team environment.
See Everything, Be Anything™.
What are we looking for?
The Salesforce Administrator will lead the ongoing development of our salesforce.com deployment. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy our core program business processes. The Salesforce Administrator will be solely responsible for day-to-day execution configuration, support, maintenance and improvement of our CRM platform.
Where you will have an impact:
- Serve as primary system administrator for the Salesforce.com environment
- Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, settings etc., including coding and testing new programs and existing program changes
- Work independently with members of the user community to define and document development requirements
- Assist in training new and existing associates. Support the adoption of best practices and grow Salesforce.com skill set across the organization
- Develop and apply advanced Salesforce functionality to solve business problems
- Proactively identify ways to leverage Salesforce to improve business outcomes
- Develop integration processes using Salesforce Web Services API
- Create and update data models, custom objects, forms, functions and workflows
- Complete all required documentation to meet department standards
- Other duties as assigned
What’s necessary to do the job?
- Preferred bachelor's degree in relevant field or equivalent combination or experience and education
- Minimum 5 years of SFDC development experience on the Salesforce platform
- Experience with Lightning. Experience moving from Classic to Lightning a plus
- Hands on experience working with SQL and relational databases
- Experience with API
- SFDC Certification is a plus
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.
Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
The wage range for applicants for this position is [$87,000 to $95,000].
All incentives and benefits are subject to the applicable plan terms.