As a Sr. Learning Facilitator with Adoption Services, you will deliver engaging in-person and virtual training programs to support Commercial customers for Oracle Health Patient Accounting and Revenue Cycle products. This customer-facing role will collaborate closely with internal and external stakeholders provide feedback on training materials and tailor facilitation methods to maximize user success and ensure a productive, positive learning experience.
Internal Responsibilities
To be successful in this role, you:
- Have strong communication skills and ability to explain complex concepts.
- Have proven experience in electronic health record training delivery, adult learning, and coaching.
- Primarily Oracle Health Revenue Cycle products, including Patient Access, Health Information Management or Patient Accounting.
- Must exhibit the following behavioral competencies: collaboration, adaptability, problem-solving, and customer focus.
- Have experience working with Cross-Functional Teams.
- Are proficient in the use of Microsoft Office Products.
- Can work irregular hours as needed and allowed by local regulations.
- Ability to travel up to 100% of the time.
External Responsibilities
To be successful in this role, you:
- Have strong communication skills and ability to explain complex concepts.
- Have proven experience in electronic health record training delivery, adult learning, and coaching.
- Primarily Oracle Health Revenue Cycle products, including Patient Access, Health Information Management or Patient Accounting.
- Must exhibit the following behavioral competencies: collaboration, adaptability, problem-solving, and customer focus.
- Have experience working with Cross-Functional Teams.
- Are proficient in the use of Microsoft Office Products.
- Can work irregular hours as needed and allowed by local regulations.
- Ability to travel up to 100% of the time.
