Product Manager - Commercial

CSX • Full-time • United States • 1m ago

Primary Duties and Responsibilities

Drive the entire vision and delivery of innovative new products to keep the business relevant and competitive

Conduct market research to identify opportunities for new products

Clearly communicate the vision and goals of existing and new products

Collaborate with customers, team members, and external influencers to ensure a solid and well-rounded understanding of products and emerging needs

Identify and present innovative product solutions

Responsible for digital product strategy and value delivery in one or more Digital Product Lines

Prioritize product opportunities using criteria and requirements defined during research

Establish requirements and specifications for existing and new products

Maintain Release Plan and coordinate product releases with business and development teams

Manage Product Backlog and make appropriate tradeoffs to deliver the highest value

Develop metrics to assess the success of products and features and determine necessary enhancements

Maintain in-depth knowledge of products, solutions, and company offerings

Facilitate work across cross-functional teams in Foster cross-functional partnerships (across business, product, design, and engineering teams) to deliver scalable, reliable, and cost-effective digital solutions

Support active development to ensure product requirements are satisfied

Lead and participate in planning meetings and provide advice and guidance on the direction of products

Demonstrate functionality of completed products to internal team members and other stakeholders

Owns the entire lifecycle of products including support and maintenance needs to establish and maintain sustainable highly reliable systems for our operating partners

Participate in communities of practice and drive maturity in CSX’s product management capability

Minimum Qualifications

Bachelor's Degree/4-year Degree

5 or more years of supervisory experience in managing or leading IT projects

Equivalent Minimum Qualifications

High School Diploma/GED

10 or more years of supervisory experience in managing or leading IT projects

Preferred Qualifications

Graduate Degree

10 or more years of supervisory experience in managing or leading Transportation/Logistics/Rail Operations IT projects

Certifications in product management/ownership, agile project management, or related frameworks

Knowledge and Skills

Knowledge of product management methods

Experience working directly with designers and engineers to design and iterate on products

Agile estimation and planning concepts

Ability to be creative, strategic, analytical, and think outside the box to solve problems

Strong time management skills

Interpersonal skills with a keen ability to explain complex concepts across the organization and to large audiences

Knowledge of system development life cycles and methodologies

Written and oral communications skills to communicate with all levels in the organization efficiently and effectively as well as creating clear visual presentations for business and upper management

Collaborative and coaching skills

Product management/delivery software skills

Microsoft Office skills

Contract and vendor management skills

Experience analyzing, designing, and implementing large scale systems support related to systems

Creating, managing, and forecasting budgets for complex projects, including multiple related development streams

Managed services support oversight and leadership

Job Requirements

Work hours may vary in length and schedule (may include a non-standard work week)

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