Under general direction, is responsible for performing supervisory and administrative work overseeing staff who answer 911 emergency calls in the Police Department. Monitors dispatching and expediting of police calls for service. Working conditions are primarily in an office environment. Exercises direct supervision over assigned staff.
Work Location
Public Safety Headquarters - 315 S. Santa Rosa, San Antonio, TX (78207)
Work Hours
Classroom hours are 8:00 a.m. - 4:00 p.m., Monday - Friday for training. During the on-the-Job training phase, work hours will mirror trainer's schedule and will include day, evenings, overnight shifts, weekends, and holidays. Once released, shift assigned will be based on business needs. Assignments are based on the effective management of the 24/7 operations of the Department.
In this position you are a First Responder and expected to assist and support 911 operations during natural disasters, manmade disasters, terrorism, extreme weather, and civil emergencies. The 911 Public Safety Answering Point is staffed 24 hours a day, 7 days a week, 365 days a year to support emergency operations for the City of San Antonio. Because of this you may be required to work mandatory overtime and outside of your staff hours as needed in emergency situations.
