Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PBX Operator PRN today with HCA Florida Palms West Hospital.
Job Summary and Qualifications
As a PBX Operator, you will provide positive communication between patients, staff, physicians and the facility. Serve as a source of information for all customers and interact with physician’s office on behalf of our patients. Performing all duties in this position reinforces our commitment to excellent customer service.
What You Will Do In This Role
Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
Provides the appropriate overhead paging and utilization of the Inforad paging software to page with internal pagers.
Monitors all alarms located in PBX and notifies appropriate personnel as required. Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. Identifies inconsistencies and opportunities for improvement and offers solutions to departmental processes
Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data.
Attends all in-services and other training as made available. Participates on committees and special projects as made available or requested.
What Qualifications You Will Need
No Travel Required
No experience Required Years of Experience
Benefits
HCA Florida Palms West Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Florida Palms West Hospital is a 204-bed facility in Palm Beach County. We offer preventative and elective programs and surgeries. We are an Agency for Health Care Administration (AHCA) Primary Stroke Center. HCA Florida Palms West Hospital has emergency services, a dedicated New Life Center and a Level II NICU. We have a full-service Children’s Hospital. Services include outpatient rehabilitation, an aquatics center, orthopedic spine center, robotics, and interventional radiology. HCA Florida Palms West Hospital is located on a 94-acre campus in Palm Beach County. The surrounding areas include Wellington, Royal Palm Beach and Loxahatchee. Wellington is known for its parks and quality schools. Royal Palm Beach and Loxahatchee are known for their large acreage parcels, new homes, and equestrian community. We invite you to explore career opportunities with us at HCA Florida Palms West Hospital. Join our team of top healthcare professionals while enjoying all Palm Beach County has to offer.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
