Medical Office Receptionist Job Responsibilities:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Medical Office Receptionist Job Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed
Medical Office Receptionist Skills and Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization,
Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.
Headquarter: 1262 Boston Road, Suite 2, Bronx, NY 10456
Main: 929-256-5005 – Fax: 929-256-5006 –
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Language:
- English and Spanish (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: Multiple locations
