Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.
The chosen applicant will be responsible for providing post-sales aviation (AVN) technical
support and customer service to the RCAF CC130J Hercules Fleet operated and maintained at
8 Wing Trenton. This position will work directly with the Lockheed Martin Contractor Field Office
(CFO) at Trenton.
Responsibilities
1. AVN Technical Support
• Provide technical solutions to complex CC-130J Propulsion/Airframe
problems/issues;
• Support interpretation and application of approved maintenance programs;
• Assist RCAF technicians with technical manuals, schematics, drawings, and
engineering data.
• Systems responsible for:
o Power Plant
o Propeller
o Hydraulic Systems
o Pneumatic Systems
o Flight Controls
o Air Conditioning/Pressurization
o Enhanced Cargo Handling Systems (ECHS)
• Support trial kit installations, operational test & evaluation (OT&E), and field
modifications.
• Review and provide feedback on engineering change requests (ECRs), service
bulletins (SBs), and modification packages.
• Regularly review maintenance records to identify trends.
• Use available data points to drive continuous improvement, relating to
operational mission readiness, reliability, and sustainability.
• Perform related duties as assigned by supervisor; and
• Maintain compliance with all company policies and procedures.
2. Fleet & Program Support
• Contribute to CC-130J sustainment programs and engineering projects;
• Provide on-site technical representation for engineering and operational
activities;
• Support mobile repair teams and off-site maintenance when required;
• Participate and provide viable solutions at maintenance meetings;
• Ensure compliance with company policies and technical procedures
