This position will enhance clinical user experience by evaluating current state opportunities and preparations for key technology deployments or transitions. Develop scalable & actionable data insights on customers’ technology use and optimization opportunities across configuration, as well as clinical and operational processes. Monitor and prepare health systems for future product development across core clinical, ancillary, and AI capabilities.
Facilitate Value Measurement and outcomes across the clinician experience and quality metrics for targeted customer initiatives and organizational priorities. Examples of our team’s work include conducting clinical customer assessments across core, provider, nursing, and other clinical areas, driving strategic discussions on clinical solution roadmaps, leading clinical AI agent projects, and supporting customer conversations on organizational change management.
Ability to complete database changes for customers based on CommWx guidelines.
Internal Responsibilities
- Extensive knowledge across multiple Oracle Health technology platforms (Millennium, CareAware, Real Time Health System, Fusion, and Health Data Intelligence)
- 6-10+ years of experience in health informatics, with proven advanced knowledge of Oracle Health products.
- Proven ability to collaborate effectively with clinical and non-clinical teams.
- Experience in change management, leading teams through technological or process changes in a healthcare environment.
- Ability to identify new trends and leverage them to drive improvements in patient care and operational efficiency.
- Understanding of healthcare regulations and compliance standards, including HIPAA, ONC, and CMS regulations.
- Knowledge of reporting with experience in analyzing performance metrics.
- Ability to complete database changes based on customer needs adhering to CommWx guidelines
- Writes, reads, comprehends, and speaks fluent English.
- Demonstrates strong interpersonal relationship skills, an understanding of organizational behavior, creative problem-solving, self-motivation, and excellent oral and written communication skills.
- Basic computer knowledge using e-mail, SharePoint, and web browsers, and Microsoft Office applications, including Word, Excel, and PowerPoint
External Responsibilities
- Extensive knowledge across multiple Oracle Health technology platforms (Millennium, CareAware, Real Time Health System, Fusion, and Health Data Intelligence)
- 6-10+ years of experience in health informatics, with proven advanced knowledge of Oracle Health products.
- Proven ability to collaborate effectively with clinical and non-clinical teams.
- Experience in change management, leading teams through technological or process changes in a healthcare environment.
- Ability to identify new trends and leverage them to drive improvements in patient care and operational efficiency.
- Understanding of healthcare regulations and compliance standards, including HIPAA, ONC, and CMS regulations.
- Knowledge of reporting with experience in analyzing performance metrics.
- Ability to complete database changes based on customer needs adhering to CommWx guidelines
- Writes, reads, comprehends, and speaks fluent English.
- Demonstrates strong interpersonal relationship skills, an understanding of organizational behavior, creative problem-solving, self-motivation, and excellent oral and written communication skills.
- Basic computer knowledge using e-mail, SharePoint, and web browsers, and Microsoft Office applications, including Word, Excel, and PowerPoint
