Overview
Lead the salesfloor with an air of excitement and the customer at the heart of every decision. Leverage Specialists to connect with customers on our purpose of providing custom spaces, products and organizing solutions throughout the home. Maximize store traffic and the customer experience to drive sales and conversion goals during designated salesfloor leader shifts. Achieve your store specific sales goals by role modeling, teaching and coaching TCS selling behaviors.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
- Set clear daily performance objectives, plan and execute daily huddle with the team, and lead the sales floor during assigned shifts.
- Drive sales results and conversion by analyzing the business during assigned shifts to determine proper key performance indicators focus. Role model, coach, and provide feedback on selling behaviors, in all interactions.
- Meet or exceed expectations for individual selling behaviors as well as company established key performance indicators expectations on a personal level.
- Actively participates and consistently reads store and company communication to be current – uses Organized Outlook communication tool.
- Support the training, coaching, and development of the part-time team.
- Provide recognition to the team that reinforces positive behaviors and desired results.
- Utilize company programs and tools to support the training and development of the part-time Team.
- Personally certified in The Container Stores Salesfloor Leadership program, Coaching and specific design training courses to effectively lead the salesfloor during assigned shifts.
- Support BOPIS activity, daily custom space sales goals and lead/appointment conversion.
- Adheres to and holds part-time team accountable to all company Standard Operating Practices.
- Works with the team to maintain a strong brand presentation to maximize the customer experience.
- Adheres to loss prevention methods to meet shrink goals and minimize lost revenue.
- Model our company Foundation Principles and Core Competencies.
- Perform additional duties as assigned and necessary for the Sales Leader role.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
- Competitive health, dental, and vision plans to keep you and your loved ones well.
- 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
- Unique "1equals3" website for easy access to your benefits information and company updates.
- We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
- Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
- Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
- Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
- Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
- Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
- Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
- 2 years of retail sales or related experience – some management a plus
- Commitment to role model and lead a successful sales environment
- Strong communication and organization skills
- Experience with selling and leading a sales floor
- This is a part-time, hourly position - Able to work 20 – 25 hours a week with flexible availability including nights, weekends, and holidays.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
