PMO Lead – Capital Projects & Operational Readiness

ABM Industries • Mountain View, CA, US • 1d ago

Overview

The PMO Lead – Capital Projects & Operational Readiness will partner directly with the Account Director to design, implement, and institutionalize end-to-end delivery frameworks across the account's built environment. This strategic individual will establish the playbook, standards, and reporting systems that construction/development teams will follow..

Critically, this role owns the bridge between capital project delivery and long-term asset care—developing formalized Stage-Gate Handover and Operational Readiness frameworks to ensure every completed construction scope transitions cleanly into ongoing Facilities Management (FM) and operations.

Pay: $90,300 – $167,700 Annualy

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Responsibilities

Core Responsibilities

1. Capital Project Governance & Stage-Gate Development

Architect and implement a standardized Project Delivery Lifecycle (feasibility, pre-construction, execution, closeout) tailored for construction and facilities maintenance scopes.

Define strict Stage-Gate criteria, requiring PMs to clear formal reviews (permitting, cost baselining, schedule check in, risk reserves) before unlocking subsequent project phases.

Develop standardized PM toolkits: Project Charters, Risk/Issue/Opportunity Registers (RAID), Change Order management protocols, and Milestone Schedules.

2. Construction-to-FM Transition & Handover Protocol

Design, enforce, and iterate a formal Operational Readiness and Transition-to-Operations (TTO) process.

Establish mandatory closeout packages: O&M manuals, warranty trackers, as-built drawings, asset tagging/data intake sheets (COBie/BIM), and life-safety certifications.

Partner with Facilities Managers and Maintenance Leads early in the design and construction phases to establish maintainability standards and acceptance sign-offs before substantial completion.

Create training and operational run-up procedures to ensure smooth post-occupancy stabilization.

3. Strategic Partnering with Account Director

Serve as the strategic process advisor to the Account Director, surfacing portfolio health, risk exposures, contractor performance, and compliance metrics.

Establish real-time reporting cadences and executive dashboards tracking capital expenditure (CapEx) variance, schedule milestone trends, and hand-off velocity.

Identify recurring bottlenecks across development scopes and facilitate continuous process improvement initiatives.

4. Quality Assurance, Compliance, and Training

Conduct routine process compliance audits on active construction scopes to ensure PM adherence to governance rules and contractual handover requirements.

Onboard new third-party, client-side, and contractor PMs onto the account’s operational procedures, tools, and expectations.

Standardize vendor closeout requirements to prevent lingering punch-lists and unliquidated project funds.

Qualifications

Experience: 7–10+ years combining capital project execution/construction management and PMO or process design.

Domain Knowledge: Proven background spanning the full project lifecycle—from design and general contractor execution through to commissioning and Facilities Management / Operations handover.

Systems & Tools: Familiarity with Construction Management and Project Portfolio Management tools (e.g., Procore, Smartsheet, MS Project, e-Builder) and CMMS/CAFM systems (e.g., Maximo, Archibus, Corrigo).