Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.
Let’s create tomorrow together.
The Cloud & Data Operations Specialist, I is responsible for the ongoing monitoring, support, and optimization of cloud infrastructure and Data operations. This role focuses on ensuring the smooth Data operations, reliability, and performance of cloud systems and services. This role will collaborate closely with cloud and data engineers, and business stakeholders to identify and resolve issues, follow up improvements’ implementation, and maintain cloud services and data operations.
Responsibilities:
- Diligently observe and interpret system alerts and dashboards for cloud and data operations
- Ensure the smooth operation of data pipelines running on systems such as Databricks or Spark
- Respond to and resolve incidents, ensuring minimal disruption and rapid recovery with the help of CloudOps and DE/DS teams
- Escalate urgent and complex issues appropriately, ensuring compliance with SLAs and internal KPIs
- Collaborate with internal departments and occasionally with customers to ensure smooth operations
- Execute routine tasks according to schedules, including DataOps, system maintenance tasks, and Internal audits
- Work with cloud and data engineers, development, and operations teams to improve cloud systems, services, and data operations reliability, scalability, and performance
- Maintain up-to-date documentation of cloud observability and data operations
- Identify opportunities to automate routine tasks and performance improvement and work with cloud engineering, DE/DS teams to improve operational efficiency
Qualifications:
Required Qualifications:
- Bachelor's degree in computer science or a related field
- 1+ year of experience working on an operations-style team like NOC, data operations or support
- Experience with Linux, Windows OS, web services, networking, databases, public cloud platforms (Azure, AWS, and GCP), and data services
- Experience with data integration tools
- Proficiency in SQL and at least one scripting language (Python, Bash)
- Experience operating in distributed systems
- Experience with ITIL and ITSM processes, including Incident, Problem, Change, Knowledge, and Event Management
- Ability to work evening shifts, weekends, and holidays
- Flexibility to adapt to shifting or changing schedules
- Willingness to work on holidays and report for overtime or on rest days if needed
- Ability to work extended shifts if necessary
Preferred Qualifications:
- Strong understanding of monitoring and observability concepts like infrastructure, systems, APM, system availability, latency, performance, and end-to-end monitoring
- Strong understanding of data pipelines, engineering, and operations concepts
- Knowledge of enterprise and open-source monitoring and log management systems
- Strong problem-solving and analytical skills
- Excellent attention to detail and organizational skills
- Team working skills, perform tasks with minimal supervision, ability to work independently and as part of a team
- A proactive approach to identifying issues, problems, and collaborate to implement process improvements
- Ability to multi-task, follow instructions properly, and adapt in a fast-paced environment
- Good sense of ownership and commitment towards work, with adherence to standards and procedures
- Critical and creative thinking skills, and a willingness to learn modern technologies and skills
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 65500.00 - USD 98300.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
