Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Compliance Manager today with HCA Healthcare.
Job Summary and Qualifications
The Compliance Manager supports HCA Clinical Services Group (CSG) by planning, developing, implementing, and maintaining Ethics and Compliance programs, policies, and procedures. The position is an integral member of the Ethics and Compliance team, conducting and managing complex case reviews, performing detailed analysis, developing executive-level presentations, and coordinating time-sensitive initiatives. The Compliance Manager maintains subject-matter expertise in healthcare compliance and ambulatory operations and promotes a consistent, practical approach to compliance requirements across Clinical Services.
The role applies advanced data analytics and appropriately governed AI-enabled tools to improve case management, identify risks and trends, support informed decisions, and strengthen program effectiveness. It requires sound judgment, clear communication, strong project management, and careful consideration of operational impacts. The Compliance Manager exercises confidentiality and discretion and adheres to applicable legal and ethical obligations, the HCA Code of Conduct, and the Health Care Compliance Association Code of Ethics for Healthcare Compliance Professionals.
Case Management, Review and Risk Response
- Conduct complex case management for concerns reported to CSG Ethics and Compliance, including intake and triage, fact gathering, detailed case analysis, accurate documentation, appropriate escalation, follow-up, and timely resolution.
- Coordinate and manage internal compliance reviews; analyze findings, assess risk, develop well-supported recommendations, and monitor actions or outstanding items through closure.
- Prepare thoughtful written responses to inquiries and reportable issues, drawing on policies, corporate resources, regulatory research, best practices, and relevant precedent.
- Identify patterns in cases and reviews; communicate significant or emerging concerns to leadership and recommend targeted education, process improvements, or other appropriate responses.
Data Analytics, AI and Leadership Reporting
- Use data analysis, visualization, and AI-enabled tools, when appropriate and authorized, to strengthen case review, issue triage, trend identification, reporting, and continuous program improvement; retain human oversight, independent judgment, and accountability for decisions.
- Create, maintain, and refine the Ethics and Compliance Department Dashboard for senior executive leadership, drawing on reliable data and, when appropriate, AI-supported forecasting.
- Compile, quality-check, interpret, and communicate key compliance statistics, including reporting trends, changes in patterns, risk indicators, opportunities for targeted education, and positive organizational performance.
- Prepare and deliver clear executive-level presentations, summaries, and decision-support materials that translate complex compliance and analytical findings into actionable recommendations.
- Support effective operation and continual improvement of assigned compliance systems, tracking tools, dashboards, and electronic resources, including data integrity and usability.
Program Implementation and Operational Guidance
- Develop and implement proactive strategies to incorporate new or revised compliance requirements, regulatory guidance, and organizational expectations into operational workflows across Physician Services.
- Create, interpret, and communicate guidance on division-wide compliance programs, policies, and procedures to support adherence to applicable laws, regulations, and internal standards.
- Lead or materially contribute to time-sensitive projects involving regulatory interpretation, program development, operational guidance, data analysis, cross-functional coordination, or regulatory response.
- Coordinate across business partners, division and practice leaders, clinicians, and corporate resources to support consistent implementation and practical resolution of compliance questions.
Education, Communications and Resources
- Develop compliance-call materials, summaries, and question-and-answer documents, ensuring accurate, clear, and timely communication of relevant compliance topics.
- Develop and maintain compliance tools, reference resources, and communications informed by centralized mailbox inquiries, compliance calls, case findings, and operational needs.
- Coordinate, develop, or deliver compliance education and guidance, including orientation, annual or ongoing training, and presentations to practice managers, compliance officers, or other stakeholders, as assigned.
- Monitor relevant regulatory and industry developments and share meaningful updates, lessons learned, and emerging educational needs with the department and operational partners.
- Provide responsive, consistent guidance through designated communications channels; collaborate with colleagues to ensure continuity and escalate uncertain or sensitive matters as appropriate.
Teamwork and Continuous Improvement
- Build and maintain constructive working relationships across the Ethics and Compliance team, Clinical Services leadership, clinicians, and operational stakeholders.
- Cross-train and share knowledge to support departmental coverage, continuity, and effective execution of key compliance processes.
- Seek and incorporate feedback, exercise accountability, support respectful collaboration, and recommend improvements to departmental practices and controls.
- Perform other duties as assigned.
- Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
Candidate Skills and Attributes
- Strong written and verbal communication skills, including the ability to tailor complex information for executive, operational, and clinical audiences and deliver compelling presentations.
- Advanced analytical and problem-solving capability; ability to assess large amounts of information, identify patterns and risks, and produce defensible recommendations.
- Experience with or ability to rapidly adopt AI-assisted methods for case analysis, summarization, drafting, and trend detection, with appropriate professional oversight and confidentiality safeguards.
- Advanced proficiency with Excel, PowerPoint, Word, SharePoint, and data visualization/reporting tools; ability to learn and use specialized compliance systems.
- Strong organization and project management skills, sound judgment, independent initiative, attention to detail, and ability to manage concurrent priorities under general supervision.
- Ability to establish collaborative relationships, communicate with diplomacy, work effectively amid change and regulatory uncertainty, and meet demanding deadlines.
- Commitment to HCA’s mission, values, Code of Conduct, service quality, integrity, inclusion, and continuous improvement.
Education & Experience:
- Bachelors degree required
- Five or more years of healthcare compliance/healthcare experience required
- One or more years of physician practice experience preferred
- CHC preferred
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Compliance Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
