Do you want to join an organization that invests in you as a(an) Manager Enablement Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
The Manager, Enterprise Enablement & Colleague Engagement supports the execution of HCA Healthcare's Community Impact strategy, with primary responsibility for day-to-day implementation of Hometown priorities, enterprise colleague engagement initiatives and Nashville-based colleague engagement. The Manager translates established strategic direction into well-managed programs, projects, events, resources and reporting that strengthen HCA Healthcare's impact in the communities it serves.
This role operates as a skilled practitioner and workstream leader. The Manager works within established enterprise priorities and frameworks, independently manages assigned programs and cross-functional workstreams, identifies risks and improvement opportunities, and escalates significant tradeoffs or decisions. The role is expected to connect program execution to community outcomes and relevant business goals while maintaining strong stewardship of resources and partner relationships.
Major Responsibilities
Hometown Strategy Execution
- Manage the day-to-day execution of HCA Healthcare's Hometown Strategy, translating enterprise and market priorities into actionable workplans, timelines, deliverables and measures of success.
- Research community needs, nonprofit organizations, partnership opportunities and emerging issues to support market planning and informed decision-making.
- Manage pilots and activation efforts; document results, stakeholder feedback and lessons learned to inform continuous improvement and future replication.
- Develop practical playbooks, templates and implementation resources that support consistent activation across markets while preserving local flexibility.
Enterprise Colleague Engagement
- Manage enterprise colleague engagement initiatives across priority service lines, functions and markets, coordinating project plans, stakeholders, communications, resources and logistics.
- Partner with Community Impact leaders and internal stakeholders to identify meaningful opportunities for colleagues to engage with community priorities and nonprofit partners.
- Develop implementation guides, communications materials and tools that enable consistent execution.
- Track participation, feedback and outcomes and recommend improvements based on data and stakeholder insight.
Nashville Business Unit Engagement
- In partnership with HR and Creative Services, manage the annual engagement calendar and execute Nashville colleague engagement opportunities, including partner coordination, communications, registration, logistics and day-of delivery.
- Build productive relationships with nonprofit partners and connect engagement opportunities to Community Impact and Hometown priorities.
Project & Program Management
- Manage multiple concurrent projects and workstreams, including schedules, budgets, deliverables, dependencies and stakeholder coordination.
- Proactively identify and escalate risks, barriers and decisions requiring senior leadership attention.
- Establish repeatable processes, templates and tools that improve efficiency, consistency and scalability.
- Manage vendors and external partners within approved scopes, budgets and expectations.
Measurement, Reporting & Continuous Improvement
- Apply established measures and data standards to track program outputs, outcomes, participation and partner feedback.
- Develop dashboards, summaries and presentations that communicate progress, lessons learned and opportunities for improvement.
- Partner with Measurement & Evaluation colleagues to strengthen data quality and ensure program information can support investment decisions, storytelling and broader impact reporting.
Leadership Competencies
- This role is expected to demonstrate HCA LEADS competencies at a level appropriate to the position scope:
- Honor Mission and Values: Builds trust and acts with authenticity to cultivate a culture of integrity, dignity, and mutual respect.
- Communicate with Impact: Delivers information in a clear, concise and compelling manner to effectively engage others and achieve desired results.
- Attain and Leverage Strategic Relationships: Develops and strengthens collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA Healthcare.
- Lead and Develop Others: Leads others to accomplish organizational goals and objectives. Provides meaningful coaching and mentoring to increase the capabilities of individuals and teams to drive employee engagement.
- Effective Decision Making: Makes timely, informed decisions that are in the best interest of our patients, employees, providers, community, and HCA Healthcare.
- Achieve Success through Change: Identifies opportunities for improvement and innovation, removes barriers and resistance, and enables desired behaviors.
- Drive Execution and Financial Results: Commits to the success and financial wellbeing of HCA Healthcare by challenging others to excel and holding themselves and others accountable for achieving results.
- Service and Quality Excellence: Demonstrates an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Role-Level Leadership Expectations
- Executes effectively within established strategy and operating frameworks while exercising sound judgment in day-to-day decisions.
- Builds productive relationships with colleagues, business partners and nonprofit organizations and communicates clearly across audiences.
- Demonstrates personal ownership, accountability, adaptability and a strong results orientation.
- Uses data and stakeholder feedback to improve programs and recommends changes when established approaches are not delivering intended results.
Community Impact Capabilities
- Project & program management; stakeholder management; relationship building; problem solving; results orientation.
- Working knowledge of philanthropy, nonprofit organizations, community engagement and/or corporate citizenship.
- Business acumen sufficient to connect assigned work to Community Impact priorities and relevant HCA Healthcare goals.
- Foundational systems thinking: understands dependencies across assigned programs and partner relationships.
- Clear written and verbal communication, including presentations, project updates, toolkits and implementation resources.
What qualifications you will need:
- Bachelor's degree required; degree in business, nonprofit management, public administration, communications, community development or a related field preferred.
- 5-7 years of relevant experience in project/program management, philanthropy, corporate citizenship, community engagement, nonprofit management, employee/colleague engagement or a related field.
- Demonstrated experience managing complex, cross-functional projects from planning through execution.
- Experience working with nonprofit organizations and/or community-based initiatives.
- Strong organizational, communication and problem-solving skills and ability to manage multiple priorities in a matrixed environment.
Preferred
- Experience in a large, complex or geographically distributed organization.
- Experience supporting community investment, volunteerism, workforce or market-based social impact initiatives.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Manager Enablement Operations opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
