The ideal candidate combines deep cloud engineering expertise with the ability to coordinate complex implementation efforts in secure federal environments. This individual can turn customer needs into clear technical requirements, guide cross-functional engineering teams, and explain design decisions, dependencies, and risks to technical and nontechnical stakeholders. Working closely with the Program Manager, technical leads, and Service Delivery and Cybersecurity leaders, the Director establishes engineering priorities, manages technical dependencies, and drives implementation through validation and operational handoff. The role also leads engineering contributions to service definitions, deployment guidance, technical documentation, and training. Success is measured by reliable implementations, timely technical readiness, effective operational transitions, and reusable solutions that support program growth and sustainment.
Internal Responsibilities
- Lead technical design and implementation of JWCC cloud service offerings, APIs, console capabilities, provisioning workflows, and edge solutions.
- Translate contract, customer, and operational requirements into engineering plans, technical specifications, implementation milestones, and acceptance criteria.
- Partner with technical leads to align implementation with program architecture, network and identity requirements, technical standards, and approved design decisions.
- Coordinate engineering execution across product, infrastructure, networking, automation, and other contributing teams; resolve technical dependencies and escalate resource or schedule constraints.
- Establish repeatable integration, configuration, testing, and release practices to support reliable deployment across supported classification levels and ILs.
- Work with Cybersecurity to incorporate applicable security requirements into designs and implementations and provide technical evidence supporting assessments, authorization activities, and remediation.
- Coordinate with Service Delivery on service readiness, introduction of new capabilities, provisioning and deployment schedules, and transition to operational support.
- Maintain accurate technical service definitions, configuration requirements, and provisioning attributes aligned with implemented capabilities.
- Lead the development and maintenance of technical processes and documentation for cloud and edge solutions, including deployment and configuration guidance.
- Develop and maintain reference documentation, implementation procedures, technical training, and operational handoff materials.
- Support incident resolution through technical diagnosis, root cause analysis, and corrective engineering actions in coordination with Service Delivery and Cybersecurity.
- Provide engineering estimates, feasibility assessments, technical risks, and solution inputs for customer requirements, requests for information, task order proposals, and program planning activities.
External Responsibilities
- Lead technical design and implementation of JWCC cloud service offerings, APIs, console capabilities, provisioning workflows, and edge solutions.
- Translate contract, customer, and operational requirements into engineering plans, technical specifications, implementation milestones, and acceptance criteria.
- Partner with technical leads to align implementation with program architecture, network and identity requirements, technical standards, and approved design decisions.
- Coordinate engineering execution across product, infrastructure, networking, automation, and other contributing teams; resolve technical dependencies and escalate resource or schedule constraints.
- Establish repeatable integration, configuration, testing, and release practices to support reliable deployment across supported classification levels and ILs.
- Work with Cybersecurity to incorporate applicable security requirements into designs and implementations and provide technical evidence supporting assessments, authorization activities, and remediation.
- Coordinate with Service Delivery on service readiness, introduction of new capabilities, provisioning and deployment schedules, and transition to operational support.
- Maintain accurate technical service definitions, configuration requirements, and provisioning attributes aligned with implemented capabilities.
- Lead the development and maintenance of technical processes and documentation for cloud and edge solutions, including deployment and configuration guidance.
- Develop and maintain reference documentation, implementation procedures, technical training, and operational handoff materials.
- Support incident resolution through technical diagnosis, root cause analysis, and corrective engineering actions in coordination with Service Delivery and Cybersecurity.
- Provide engineering estimates, feasibility assessments, technical risks, and solution inputs for customer requirements, requests for information, task order proposals, and program planning activities.
