Overview
| The Regional Director, Operations provides leadership in directing and overseeing the North Central Manufacturing and Distribution organization. This critical role has P&L responsibility over the regionally assigned accounts and leads the staff in ensuring the rapid business growth and operational effectiveness of the region in a profitable and sustainable way. | |
Essential Functions
- Leads and drives the manufacturing and distribution North Central region with a focus on expanding ABM’s business footprint while maintaining maximum client service satisfaction.
- Drive expansion of ABM’s core facilities maintenance, mechanical and electrical maintenance and services, as well as janitorial, cleaning and other services.
- Ensure safety, quality, delivery and cost are key success measures embraced by the organization.
- Recruit, manage, and lead teams with focus on continuous improvement. Select and develop teams of professionals, as well as people leaders.
- Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
- Support, motivate, inspire, and promote the team by building a positive and thriving team environment.
- Direct overall department processes for integration of services and systems.
- Participate in facilities planning processes and direct the implementation of strategic direction.
- Direct initiatives to improve quality performance and customer service.
- Ensure a safe and secure environment to meet customer needs and regulatory requirements.
- Maintain daily and weekly labor management control.
- Prepare plans for long range improvement projects to maintain infrastructure.
- Maintain accountability for area budgeting and replacement of materials and equipment.
- Execute preventative and predictive maintenance programs.
- Implement ABM’s technology to ensure QA/QC and make better business decision from the data.
- Special projects and other duties as needed.
| Required Qualifications |
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Education: - Bachelor’s degree or equivalent experience.
Experience: - 10+ years of experience in facilities maintenance and management.
- Experience managing budgets and having broad financial accountability, preferably P&L ownership, leadership accountability
- Experience managing “hard” facilities services such as core facilities maintenance, mechanical and electrical maintenance and services.
- Ability to effectively lead a staff of direct reports. Proven track record as an effective leader in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results oriented.
- Ability to lead in complex and transformational situations, simplifying the complex and driving tangible progress through others
- Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
- Self-starter and works well independently and as part of a team.
- Understanding of all facets of facilities roles.
- Ability to develop and conduct effective health, safety and environmental training programs.
- Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly.
- Skilled in directing activities and operations of others, including in hazardous situations.
- Can quickly dive deep on business challenges and formulate themn as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics.
- Skills in relationship-building, teamwork, and collaboration.
- Positive attitude with a strong desire to learn and a continuous improvement mind-set.
- Strong working knowledge of Excel and other Microsoft Office products.
- Comfortable with routinely shifting demands.
- Working knowledge of general office equipment.
- Ability to prioritize projects and execute and deliver in a timely manner under tight deadlines.
- Ability to work independently in a fast-paced, dynamic, results-oriented environment.
- Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
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Key Preferred Qualifications
Education:
- Master’s degree (MBA) or equivalent technical master’s degree.
Experience:
- Demonstrated ability to lead a P&L and drive commercial growth while maintaining client service at the highest level for existing clients/customers
- Enterprising leader with a track record of establishing leadership, best practices, processes and culture that drive sustainable business and talent growth.
- Demonstrated track record of upward career progression in high performance environments with drive to continue to lead at even greater levels over time
- Experienced at leading in a matrixed, transformational environment at a large company
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
