Essential Functions:
•Responsible for assisting FFC Operations Inbound-Outbound Supervisor with daily administration, task delegation and managing the general functions of the FFC
•Fosters a positive and collaborative team culture; communicates and emphasizes FFC goals of a flawless experience for the end customer, etc.
•Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions
•Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution
•Models, communicates, and reinforces Lowe’s Core Behaviors and SMART customer service expectations
•Thrives in an environment with a lot of change and ambiguity, adapting and pivoting quickly when necessary to meet changing business, associates, or customer needs
•Monitors and drives FFC associates to achieve key operational performance metrics
•Provides tools, resources and knowledge of systems and procedures where appropriate
•Makes confident decisions and escalates issues to leadership as appropriate
•Identifies barriers to operational processes and communicates those barriers to leadership, implementing solutions as required
•Builds and maintains collaborative relationships with other leaders to help drive overall FFC success
•Provides real-time training and feedback to associates including responsibility for onboarding of hourly associates
•Supervises (when necessary) and provides direction to associates in the absence of FFC Inbound-Outbound Supervisor
•In addition to the above responsibilities, the FFC Operations Inbound-Outbound Team Lead is held accountable for other duties as assigned
Minimum Requirements:
•High School or GED
•Ability to read, write, and perform basic arithmetic (addition, subtraction)
•1 year experience using a computer, including inputting, accessing, modifying, or outputting information
•1 year experience using common retail technology, such as smart phones and tablets
Preferences:
•1 year experience working in distribution operations
•1 year supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
Pay Range: $19.30 - $23.55 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $19.30 - $23.55 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
