We are seeking a highly skilled and motivated Microsoft 365 Product Owner to join our team. The ideal candidate will be responsible for managing and optimizing our Microsoft 365 suite, with a particular focus on Entra, Exchange, and Power Platform. This role requires a deep understanding of Microsoft 365 products, excellent project management skills, and the ability to collaborate with cross-functional teams to deliver high-quality solutions.
What Does Success Look Like?
- Innovation of new features and enhancements that align with business goals and improve user experience
- Positive feedback from stakeholders, including IT, marketing, and customer service departments.
- Create and maintain a product roadmap that outlines the strategic direction and key milestones for Microsoft 365 products.
- Establish KPI’s for performance and usage metrics
What Does A Day In the Life of this Job Look Like?
- Daily Operations
- Assessing the environment for improvements in user experience, functionality, and security
- Researching developments in Microsoft products such as Exchange/Outlook, Entra, and Power Platform
- Review metrics to identify areas where immediate attention or improvement is needed
- Review incident and user experience issues and come up with solutions to remediate issues long term
- Assist with license planning and financial budgeting processes
- Work with Operations team to create new processes and help with the execution
- People Leadership:
- Be a product champion and frequently share changes/improvements coming to the M365 environment
BACKGROUND AND EDUCATION REQUIRED:
EDUCATION:
- Some college preferred or equivalent work experience
- Education in business and/or information systems
- EXPERIENCE (and other qualifications):
- M365 Administration such as Exchange Online and managing mail flow
- Email security and compliance such as DLP, email encryption, and threat protection
- Entra management of user identities
- Scripting languages such as Powershell and Azure CLI
Other Skills/Characteristics
- Excellent communication skills
- Ability to effectively use PowerPoint, Excel, Word to put together professional documentation
- Positive, flexible, and self-motivated attitude
- Detail oriented with excellent follow-up skills
- Excellent organizational skills with the ability to manage time and multiple priorities
- Strong analytical skills and problem-solving skills, ability to take a problem and solve it in a quick and efficient manner
Salary Range: $118,000 to $127,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
The Yum! Brands story is simple. We have the four distinctive, relevant and easy global brands – KFC, Pizza Hut, Taco Bell and The Habit Burger Grill - born from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!
As the world’s largest restaurant company we have a clear and compelling mission: to build the world’s most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.
We’re looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!
Employees may work for a single brand and potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC’s still use its 75-year-old finger lickin’ good recipe including secret herbs and spices to hand-bread its chicken every day.
Yum! and its brands have offices in Chicago, IL, Louisville KY, Irvine, CA, Plano, TX and other markets around the world. We don’t just say we are a great place to work – our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of “believe in all people” is lived every day, enjoying benefits including but not limited to: 4 weeks’ vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match – all encompassed in Yum!’s world-famous recognition culture.