What does a successful Audit Advisory Services Manager do at Fiserv?
In this role, you will be a part of a new team providing internal consulting on strategic initiatives, projects, and processes. You will assess gaps, obtain observations, and provide guidance and recommendations to our business partners. As a successful Manager of Advisory Services in our Programs & Strategy group, you will work with the Director of Advisory Services to maintain Advisory methodology and framework, execute on Advisory Services activities, as well as support the Corporate Assurance and Advisory Services (CAAS) function by implementing Programs & Strategy initiatives.
What you will do:
- Conduct audit plan execution and audit issue governance including the administration of audit planning, audit scheduling, report issuance, issue tracking, the collection and maintenance of audit data, the implementation and maintenance of audit tools and technology and finally the regular and ad hoc reporting of audit status, trends and emerging risks.
- Assist with the day-to-day management of audit tools and technology, implementing new tools, troubleshooting, leading application upgrades and system migrations and continuously seeking to improve the suite of audit tools.
- Assist with the identification, management, and communication of status or key data points for reporting and the development and maintenance of reporting that informs the CAAS Department, various lines of business, executive stakeholders, and the Fiserv Audit Committee and Board with respect to audit activities in full compliance with all applicable professional practices and regulatory standards or expectations.
- Identify themes and trends for enhanced training opportunities, updates to methodology, and/or communications to the department to ensure all audit staff members and their direct leaders receive sufficient information for the coaching and development of individual team members in order to drive performance by providing timely and continuous feedback.
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What you will need to have:
- Bachelor's degree, with emphasis in internal auditing (other areas of interest include accounting, finance, management, information systems, etc.)
- Experience in the testing of control methodologies within a financial institution including control monitoring, control evaluations and measurement of control effectiveness in accordance with regulatory compliance requirements such as corporate governance, consumer protection, AML/CTF and Financial Crimes, data protection/data privacy, ethics or conduct risk
- Experience in one or more of the following: Info Security/Cyber security protocols and controls, Accounting and Finance Principles, Internal Controls, Risk Management or Regulatory Compliance regulations, standards, or frameworks such as FASB, COSO, FFIEC, NIST or PCI
What would be great to have:
- Relevant professional certification, such as CPA, CIA, CISA, CFE, or CRMA
- Demonstrated experience and knowledge of the International Professional Practices Framework promulgated by the Institute of Internal Auditors
- Experience with audit software tools (i.e., OpenPages, TeamMate, Archer)
- Experience in analysis, data analysis, data visualization including the use of one or more of the following: SAS Software, Tableau, Power BI, Alteryx, and/or other data analysis tools
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