Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Lead Quality Assurance (QA) Analyst works on multiple programs/systems for multiple Amtrak business units. This position is responsible to oversee all aspects of quality assurance/control including establishing metrics, applying industry best practices, and processes in developing new tools for train control system. Supervises and tests validity of enhancements and maintenance of Amtec Train Dispatching software to ensure quality goals are met and to ensure compliance with Federal and Amtrak’s standards and policies. In this role, the Lead QA Analyst is responsible for the review of all requirements mapping to test cases, test plans and test results and is a key participant in the PMO Q-Gate process. They are involved in all phases of the QA process and the implementation of quality assurance objectives. This includes the enforcement of current Amtrak QA processes including the monitoring and evaluation of Requirement and Test deliverables. The Lead (QA) Analyst interacts with all members of the project team including architects, business analysts, system analysts, project managers, the development team and quality control team to assure successful development, testing and implementation of project requirements helping to ensure that projects meet Amtrak’s quality deployment goals.
ESSENTIAL FUNCTIONS:
- Manages and supervises implementation of Amtec projects for NYD, SED, NED & Central division CETC systems.
- Assist field personnel in performing quality control equipment operation testing.
- Reviews and updates QA standards and procedures to comply with industry methodologies and standards.
- Demonstrated relevant hands-on technical experience working within a large mission critical computer system environment.
- Experience in integration, quality assurance, configuration management of HP Nonstop systems and LINUX Workstations.
- Supervises contractors and Amtrak special duty employees.
- Works on projects of all levels of complexity within any of the IT development environments.
- Reviews formal test plans and documented test results.
- Review of project deliverables and produces the compliance checklist.
- Monitors, evaluates and makes recommendations on QA tasks within enterprise-wide processes such as; test life cycles, change management and release management.
- Assists in creating standard operating procedures and metrics based on best practices for the QA team. Identifies and proposes areas of improvement throughout the QA process.
- Conducts investigations on identified technical and operational problems on installed networks, systems and products.
- Produces QA Root Cause Analysis document following problem investigation.
- May make recommendations regarding software defects and/or project timelines.
- Prepares, maintains and reviews documentation on all QA phases.
- Provides coaching to less-experienced individuals.
- Verifies that documented system requirements have been met.
- Supports continued evolution of QA strategies and activities supporting best practices and quality deployments.
MINIMUM QUALIFICATIONS:
- Bachelors degree in Computer Science, Information Systems, Business or related foield with 6+ years of work experience and or equivalent work experience.
- 10+ years of relevant work experience to satify education and experience requirements
- Strong knowledge of quality anagement.
- Experience in Real Time Train traffic control systems with emphasis on Quality Assurance and Test A+
- Knowledge of large-scale computer center operations
- Familiar with Web Services
- Configuration/Release mangement tolls ei: GIT/BitBucket/Jira/Confluence
- Ability to identify technical and operational issues on installed networks, systems and products.
PREFERRED QUALIFICATIONS:
- Strong working knowledge of railroad signal circuit plan symbols, nomencalture, and circuit logic is A+
- Working knowledge of railroad circuit design as applied in signal systems is A+
- Knowledge of C&S euipment (relay racks, batteries, etc.)
- Knowledge of Amtrak's interlocking layouts and physical characteristics
- 8+ years of relevant experience.
WORK ENVIRONMENT
- Work is performed Onsite and can move to Hybrid 3 days per week
- May require travel up to 10% of the time
- Requires on-call ststus
COMMUNICATIONS AND INTERPERSONAL SKILLS:
- Must have excellent oral and written communication skills.
The salary/hourly range is $94,300-$122,256. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:163396
Posting Location(s):Pennsylvania
Work Arrangement:06-Onsite
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
